Parts Counter Pro: Fast-Paced Customer Service & Growth

JX Enterprises, Inc.; Indianapolis (IN); On-site; USD 24,000 - 36,000; Full time

Job summary

JX Enterprises, Inc. in Indianapolis, IN is seeking a Parts Counter Representative to greet customers, process parts orders, and locate parts for shop jobs.

You will provide technical assistance to customers and service technicians, using strong product knowledge to ensure accurate orders and timely delivery. The role requires a High School diploma or equivalent and at least 3 years in automotive or truck parts.

Qualifications

• High School diploma or equivalent.
• 3 years of automotive/truck parts experience.
• Ability to identify common commodity parts.

Responsibilities

• Greet and assist customers at the parts counter with friendly, knowledgeable service.
• Process parts orders accurately and ensure parts availability within delivery timelines.
• Locate and secure parts from vendors for shop jobs to fulfill customer orders.
• Provide technical assistance to customers and service technicians in acquiring parts.
• Guide customers in selecting the right parts using product knowledge.
• Collaborate with team and leadership to maintain positive customer experiences.
• Perform other duties as assigned to support business needs.

Skills

Customer service

Parts terminology

Independence

Attention to detail

Computer skills

Education

High School or equivalent

Job description

JX Enterprises, Inc. in Indianapolis, IN is seeking a Parts Counter Representative to greet customers, process parts orders, and locate parts for shop jobs.

You will provide technical assistance to customers and service technicians, using strong product knowledge to ensure accurate orders and timely delivery. The role requires a High School diploma or equivalent and at least 3 years in automotive or truck parts.