Parts Counter Specialist

GTG Peterbilt; Davenport (IA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k)

Paid holidays at time of hire

PTO accrual begins on first day of $em

401(k) match

Job summary

GTG Peterbilt – Davenport is a premier provider of quality products and services to commercial equipment users. The Davenport location offers a full suite of maintenance and repair services and a large parts showroom.

The Parts Counter Specialist will assist customers by identifying needed parts and advising on availability while delivering exceptional service. Hours: Tuesday–Friday 8:00 am–5:00 pm and Saturday 7:00 am–3:30 pm.

Qualifications

• Excellent customer service.
• Self-starter with a positive attitude.
• Automotive or truck parts experience a plus, not required.
• Multi-task in a fast-paced environment.
• Communicate updates to internal and external customers.
• Mechanical knowledge required.
• Ability to lift 50 pounds.

Responsibilities

• Assist mechanics and customers with acquiring parts.
• Locate parts mechanics might need to finish the job.
• Answer customer questions and provide price quotes in person and over the phone.
• Sell parts to help achieve sales goals.
• Stock shelves on display and in the warehouse.
• Pull customer orders.
• Maintain inventory and cycle counts, assist with core returns.

Skills

Customer service

Sales

Parts lookup

Multi-tasking

Communication

Mechanical knowledge

Lift 50 pounds

Education

High school diploma or equivalent

Experience or training in automotive/truck parts

Tools

Inventory software

Job description

Description

GTG Peterbilt – Davenport is a premier provider of quality products and services to commercial equipment users. We carry a large selection of new and previously owned commercial trucks and offer a full suite of maintenance and repair services. We have a dedicated parts showroom with several million dollars of parts on hand. Our franchises include Peterbilt, Hino, Dependable Truck Parts (DTP) and TRP All Makes Parts. Being an integral part of the GTG Peterbilt, we are in the heart of the Midwest and one of their four locations. Our location is right on Interstate 80, the corridor that connects the oceans and splits the nation in half. GTG Peterbilt is constantly looking to expand and improve our footprint on the area.

When you build your career at GTG Peterbilt you make a commitment to being the very best in the business.

We have an opening for Parts Counter Specialist in Davenport, IA. The successful candidate will assist internal and external customers by helping to identify needed parts, advise customers on available parts and services, while providing exceptional customer service.Hours Tuesday - Friday, 8:00 am -5:00 pm and Saturday, 7:00am - 3:30 pm

Requirements

• Assist mechanics and customers with acquiring parts.
• Locate parts mechanics might need to finish job.
• Answer customer questions, provide price quotes in-person and over the phone.
• Sell parts to help achieve sales goal.
• Stock shelves on display and in warehouse.
• Pull customer orders.
• Maintain inventory, cycle count inventory, assist with core returns.

Qualifications:

• Excellent customer service.
• Self-starter, maintain positive attitude.
• Automotive or truck part related experience a plus not required.
• Multi-task in a fast-paced environment.
• Communicate updates to internal and external customers.
• Mechanical knowledge a must.
• Ability to lift 50 pounds.

Education:

• Intermediate computer skills.
• High school or equivalent preferred.
• Combination of education, training, or experience providing the required knowledge, skills, and abilities.

Required experience:

• Sales/Customer Service 1 year
• Automotive or Truck Parts 1 year

Benefits:

• Competitive salary and benefits package.
• Medical, Dental & Vision insurance.
• Eligibility for paid holidays at time of hire.
• PTO accrual begins on first day of employment.
• 401(k)
• 401 (k) match

Compensation based on education and experience.

Grask Truck Group is an equal opportunity employer.