Parts Counter Specialist

Gtgpeterbilt; Cedar Rapids (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

PTO accrual from first day

401(k) with company match

Paid holidays eligibility at hire

Job summary

GTG Peterbilt in Cedar Rapids is seeking a Parts Counter Specialist to assist customers and mechanics in identifying needed parts. The ideal candidate will excel in providing customer service, possess mechanical knowledge, and have sales experience. This position offers a competitive salary, benefits including medical, dental, vision insurance, 401(k) plan, and paid holidays. Join us to build a rewarding career in a fast-paced environment.

Qualifications

• Experience in sales/customer service for at least 1 year.
• Experience with automotive or truck parts preferred.

Responsibilities

• Assist customers in identifying parts they need.
• Provide exceptional customer service.
• Locating parts for mechanics and customers.
• Sell parts to achieve sales goals.
• Maintain inventory and cycle counts.

Skills

Excellent customer service

Self-starter

Mechanical knowledge

Ability to lift 50 pounds

Education

High school or equivalent preferred

Intermediate computer skills

Job description

Description

GTG Peterbilt – Cedar Rapids, a premier provider of quality products and services to commercial equipment end users. We currently carry a full line of parts in our inventory along with maintenance and repair services. When you build your career at GTG Peterbilt, you make a commitment to being the very best in the business.

Responsibilities

We have an immediate opening for Parts Counter Specialist in Cedar Rapids, IA. The successful candidate will assist internal and external customers by helping to identify needed parts. Strive to provide exceptional customer service. Advise customers on available parts and services. Monday – Friday work week!

Requirements

• Assist mechanics and customers with acquiring parts.
• Locate parts mechanics might need to finish job.
• Answer customer questions, provide price quotes in-person and over the phone.
• Sell parts to help achieve sales goal.
• Stock shelves on display and in warehouse.
• Pull customer orders.
• Maintain inventory, cycle count inventory, assist with core returns.

Qualifications

• Excellent customer service.
• Self-starter, maintain positive attitude.
• Automotive or truck part related experience a plus not required.
• Multi-task in a fast-paced environment.
• Communicate updates to internal and external customers.
• Mechanical knowledge a must.
• Ability to lift 50 pounds.

Education

• Intermediate computer skills.
• High school or equivalent preferred
• Combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Required Experience

• Sales/Customer Service 1 year
• Automotive or Truck Parts 1 year

Benefits

• Competitive salary and benefits package.
• Medical, Dental & Vision insurance.
• Eligibility for paid holidays at time of hire.
• PTO accrual begins on first day of employment.
• 401(k)
• 401 (k) match

Compensation based on education, skills, and experience.

GTG Peterbilt is an equal opportunity employer.