Truck Parts Counter Specialist — Fast-Paced & Customer-Focused

GTG Peterbilt; Davenport (IA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k)

Paid holidays at time of hire

PTO accrual begins on first day of $em

401(k) match

Job summary

GTG Peterbilt – Davenport is a premier provider of quality products and services to commercial equipment users. The Davenport location offers a full suite of maintenance and repair services and a large parts showroom.

The Parts Counter Specialist will assist customers by identifying needed parts and advising on availability while delivering exceptional service. Hours: Tuesday–Friday 8:00 am–5:00 pm and Saturday 7:00 am–3:30 pm.

Qualifications

• Excellent customer service.
• Self-starter with a positive attitude.
• Automotive or truck parts experience a plus, not required.
• Multi-task in a fast-paced environment.
• Communicate updates to internal and external customers.
• Mechanical knowledge required.
• Ability to lift 50 pounds.

Responsibilities

• Assist mechanics and customers with acquiring parts.
• Locate parts mechanics might need to finish the job.
• Answer customer questions and provide price quotes in person and over the phone.
• Sell parts to help achieve sales goals.
• Stock shelves on display and in the warehouse.
• Pull customer orders.
• Maintain inventory and cycle counts, assist with core returns.

Skills

Customer service

Sales

Parts lookup

Multi-tasking

Communication

Mechanical knowledge

Lift 50 pounds

Education

High school diploma or equivalent

Experience or training in automotive/truck parts

Tools

Inventory software

Job description

GTG Peterbilt – Davenport is a premier provider of quality products and services to commercial equipment users. The Davenport location offers a full suite of maintenance and repair services and a large parts showroom.

The Parts Counter Specialist will assist customers by identifying needed parts and advising on availability while delivering exceptional service. Hours: Tuesday–Friday 8:00 am–5:00 pm and Saturday 7:00 am–3:30 pm.