Parts Counter - Sioux Falls

North American Truck & Trailer, Inc; Sioux Falls (SD); On-site; USD 36,000 - 48,000; Full time

Job summary

North American Truck & Trailer, Inc. in Sioux Falls, SD is seeking a Parts Counter to assist customers in identifying and purchasing the right parts for trucks and trailers. The role requires experience in parts sales, excellent customer service, and attention to detail.

You will process orders, manage inventory, and coordinate with the service team to ensure timely delivery. The ideal candidate demonstrates knowledge of truck and trailer parts, strong communication skills, and proficiency with

Qualifications

• Experience in parts sales, preferably in trucking/automotive.
• Knowledge of truck and trailer parts.
• Excellent communication and customer service.
• Fast-paced environment and multitasking ability.
• Detail-oriented and organized.
• Proficient in computer systems and software.

Responsibilities

• Assist customers in identifying and purchasing parts.
• Process parts orders accurately.
• Maintain inventory levels and stock.
• Answer calls and respond to email inquiries.
• Provide excellent customer service in person and over the phone.
• Assist with returns and warranty claims.
• Collaborate with service department to ensure timely delivery.

Skills

Parts sales

Customer service

Truck parts knowledge

Detail oriented

Multitasking

Computer literacy

Tools

Inventory software

ERP systems

Job description

Parts Counter - Sioux Falls

North American Truck & Trailer, Inc. is seeking a Parts Counter for our Sioux Falls location. The ideal candidate will have experience in parts sales within the trucking or automotive industry, excellent customer service skills, and strong attention to detail.

Key Responsibilities:

• Assist customers in identifying and purchasing the correct parts for their trucks or trailers.
• Process parts orders accurately and efficiently.
• Maintain proper inventory levels and keep track of stock.
• Answer phone calls and respond to email inquiries regarding parts.
• Provide excellent customer service to all clients, both in person and over the phone.
• Assist with returns and warranty claims as needed.
• Collaborate with the service department to ensure timely delivery of parts.

Qualifications:

• Prior experience in parts sales, preferably within the trucking or automotive industry.
• Strong knowledge of truck and trailer parts.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Detail-oriented and organized.
• Proficient in computer systems and software.

About North American Truck & Trailer, Inc.

North American Truck & Trailer, Inc. was established in 1982 with a clear mission: to provide high-quality truck and trailer parts and exceptional customer service to clients in Sioux Falls and the surrounding areas. Over the years, we have built a reputation for reliability, professionalism, and expertise in the industry.

Our team consists of dedicated professionals who are committed to helping our clients find the right parts for their trucks and trailers. We believe in fostering strong relationships with our customers and providing them with the support they need to keep their vehicles running smoothly.

At North American Truck & Trailer, Inc., we value integrity, teamwork, and a customer-centric approach to business. If you are passionate about the trucking industry and have a desire to work with a company that prioritizes customer satisfaction, we would love to hear from you.