Truck & Trailer Parts Counter Specialist

North American Truck & Trailer, Inc.; Sioux Falls (SD); On-site; USD 32,000 - 44,000; Full time

Job summary

North American Truck & Trailer, Inc. is hiring a Parts Counter at our Sioux Falls location. You will help customers identify and purchase the right truck and trailer parts, process orders, and support inventory management.

We seek a detail-oriented, customer-focused individual who can thrive in a fast-paced environment and work closely with service staff to ensure timely parts delivery.

Qualifications

• Prior experience in parts sales, preferably within the trucking or automotive industry.
• Strong knowledge of truck and trailer parts.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Detail-oriented and organized.
• Proficient in computer systems and software.

Responsibilities

• Assist customers in identifying and purchasing the correct parts for their trucks or trailers.
• Process parts orders accurately and efficiently.
• Maintain proper inventory levels and keep track of stock.
• Answer phone calls and respond to email inquiries regarding parts.
• Provide excellent customer service to all clients, both in person and over the phone.
• Assist with returns and warranty claims as needed.
• Collaborate with the service department to ensure timely delivery of parts.

Skills

Parts sales

Customer service

Attention to detail

Inventory awareness

Computer literacy

Multitasking

Job description

North American Truck & Trailer, Inc. is hiring a Parts Counter at our Sioux Falls location. You will help customers identify and purchase the right truck and trailer parts, process orders, and support inventory management.

We seek a detail-oriented, customer-focused individual who can thrive in a fast-paced environment and work closely with service staff to ensure timely parts delivery.