Parts Counter Sales Pro - Customer-Focused Auto Parts

North Central International - Sioux Falls; Sioux Falls (SD); On-site; USD 32,000 - 45,000; Full time

Job summary

North Central International in Sioux Falls is seeking a Parts Counter Salesperson to sell parts and accessories, support mechanics, and manage inventory. You will price parts, assist customers, and ensure accurate transactions in a fast-paced dealership environment.

The role emphasizes strong customer service, knowledge of parts catalogs, and ability to work with inventory systems to maintain stock and displays.

Qualifications

• High school diploma or GED required; associates degree preferred.
• Strong customer service and effective communication skills.
• Basic math skills for pricing and processing sales transactions.
• Ability to read and interpret parts catalogs and computer displays.
• Legal authorization to work in the country.

Responsibilities

• Greet customers and mechanics, assess parts needs, and provide prompt service.
• Identify, locate, and pull parts from inventory to fulfill orders accurately.
• Use catalogs, computer systems to determine part numbers and pricing.
• Advise customers on substitutions or modifications when exact replacements unavailable.
• Process telephone and in-person orders, prepare invoices, and handle payments.
• Maintain records of parts sales, inventory levels, and customer interactions.
• Conduct regular inventory counts and assist in stock management.
• Examine returned parts for defects and process exchanges or refunds per policy.
• Assist in merchandising parts displays and keep counter area clean and organized.
• Demonstrate product features to customers to support sales.
• Collaborate with mechanics and service department to facilitate repairs.

Skills

Customer service

Communication skills

Basic math

Read/interpret catalogs

Inventory systems

Education

High school diploma or GED

Associate degree or higher (preferred)

Tools

Parts catalogs

Inventory systems

Computer displays

Job description

North Central International in Sioux Falls is seeking a Parts Counter Salesperson to sell parts and accessories, support mechanics, and manage inventory. You will price parts, assist customers, and ensure accurate transactions in a fast-paced dealership environment.

The role emphasizes strong customer service, knowledge of parts catalogs, and ability to work with inventory systems to maintain stock and displays.