Parts Counter Sales - Hobbs

Bruckner Truck Sales, Inc.; Hobbs (NM); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Health insurance

401(k) and Profit-Sharing

Tuition assistance

Employee stock ownership

Job summary

Bruckner Truck & Equipment in Hobbs, NM is seeking a Parts Counter Sales associate to service customers by phone or in person, fill orders from stock, read catalogs for part numbers, and advise on substitutions. The role requires forklift operation, accurate stock handling, and ability to work quickly with customers and team members.

Responsibilities include processing payments, maintaining shelves, and supporting the parts department's smooth operation in a busy automotive environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years in heavy duty truck or automotive parts department experience preferred.
• Able to interact with customers and coworkers with a sense of urgency.

Responsibilities

• Answer customer phone calls and fill orders from stock parts.
• Assist customers at the parts counter and shop counter.
• Read catalog or computer for part numbers, availability, price and substitutions.
• Advise customer on substitutions when replacements are not available.
• Inspect returned parts and exchange if defective.

Skills

Customer service

Forklift operation

Part lookup

Phone and counter sales

Stock management

Basic math

Education

High school diploma or equivalent

Tools

Forklift

Job description

# Parts Counter Sales - HobbsHobbs - Hobbs, NM 88240## Description#### **WHO WE ARE**Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckner’s is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it.* We sell parts for all makes & models!* Operate in 40+ locations across 11 states* Over 1,600 team members#### #### **OUR CORE VALUES**1. We act with Honesty and Integrity.2. We value our people and communities.3. We are customer focused.4. We do what it takes.#### #### **WHAT WE OFFER*** Competitive Compensation Plans* Paid Time Off and Holidays* Excellent health, dental and vision plans* Investments in Training & Development* Generous 401(k) and Profit-Sharing Plan* Tuition Assistance Program* Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)* Disability and Life Insurance* Internal Promotion Opportunities* Flexible Spending Account* Health Club Reimbursement* Family and Team Oriented Environment* Employee Referral Bonus* Engaging and Challenging Assignments* Drug free workplace#### **JOB SUMMARY**He/ she is responsible for filling parts orders over phone or over the counter. Will advise customers of needed parts according to description or malfunction. Needs to be able to operate a forklift. Also perform duties necessary for the smooth operation of the parts department.#### **DUTIES & RESPONSIBILITIES**1. Answer customer’s phone calls and fill order from stock parts.2. Help customers on parts counter and shop counter.3. Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.4. Advise customer on substitution or modification of part when replacement is not available.5. Advise customer of any quality improvement or service bulletin on part replacement.6. Examine returned part or core to determine if defective and exchange part for refund.7. Stock parts according to part number sequence.8. Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.9. Clean parts shelves to prepare for physical inventory.10. Accept payment for bills and make change.11. Use calculator and computer keyboard.12. Do periodical bin checks.## Qualifications#### **QUALIFICATIONS:*** He/ she will be responsible for the set up of advertising displays or arranging merchandise on counters, display areas for promotional sales.* High school diploma or equivalent required.* Must have at least two years or more in heavy duty truck or automotive parts department experience.* Will need to be able to interact successfully with customers and co-workers, and have the ability to recognize the need for urgency in helping customers.* Must have the endurance to move at a fast pace and from one job requirement to another quickly; also be able to operate parts department equipment, forklift, and pickup.