Parts Counter Sales - Albuquerque

Priority Dispatch Corp.; Albuquerque (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off and holidays

Health, dental and vision plans

Tuition assistance

Employee stock ownership

Disability and life insurance

Job summary

Bruckner Truck & Equipment in Albuquerque, NM is seeking a parts clerk to handle orders by phone or at the counter, advise customers on parts replacements, and operate a forklift. The role supports smooth department operations and inventory control.

Requirements include a high school diploma and at least two years in a heavy-duty truck or automotive parts environment. You must be able to work quickly and professionally with customers and teammates.

Qualifications

• High school diploma or equivalent required.
• At least two years in heavy duty truck or automotive parts department experience.
• Ability to interact successfully with customers and co-workers.
• Must be able to move at a fast pace and operate department equipment including forklift and pickup.

Responsibilities

• Answer customer phone calls and fill orders from stock parts.
• Help customers on parts counter and shop counter.
• Read catalogs or computer for replacement part numbers, availability and price.
• Advise on substitutions or modifications when replacements are not available.
• Inspect returned parts and exchange if needed.
• Stock parts and verify part numbers.
• Use calculator and computer keyboard.
• Conduct periodical bin checks.

Skills

Customer service

Fast-paced environment

Interpersonal communication

Inventory awareness

Education

High school diploma or equivalent

Tools

Forklift

Phone/Counter experience

Job description

Job DetailsJob Location: Albuquerque - Albuquerque, NM 87121WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckner’s is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it.

• We sell parts for all makes & models!
• Operate in 40+ locations across 11 states
• Over 1,600 team members

OUR CORE VALUES

• We act with Honesty and Integrity.
• We value our people and communities.
• We are customer focused.
• We do what it takes.

WHAT WE OFFER

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug free workplace

JOB SUMMARY

He/ she is responsible for filling parts orders over phone or over the counter. Will advise customers of needed parts according to description or malfunction. Needs to be able to operate a forklift. Also perform duties necessary for the smooth operation of the parts department.

DUTIES & RESPONSIBILITIES

• Answer customer’s phone calls and fill order from stock parts.
• Help customers on parts counter and shop counter.
• Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.
• Advise customer on substitution or modification of part when replacement is not available.
• Advise customer of any quality improvement or service bulletin on part replacement.
• Examine returned part or core to determine if defective and exchange part for refund.
• Stock parts according to part number sequence.
• Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.
• Clean parts shelves to prepare for physical inventory.
• Accept payment for bills and make change.
• Use calculator and computer keyboard.
• Do periodical bin checks.

QualificationsQUALIFICATIONS:

• He/ she will be responsible for the set up of advertising displays or arranging merchandise on counters, display areas for promotional sales.
• High school diploma or equivalent required.
• Must have at least two years or more in heavy duty truck or automotive parts department experience.
• Will need to be able to interact successfully with customers and co-workers, and have the ability to recognize the need for urgency in helping customers.
• Must have the endurance to move at a fast pace and from one job requirement to another quickly; also be able to operate parts department equipment, forklift, and pickup.