Parts Counter Sales - BTE Dallas

Paycom - ATS; Irving (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off & holidays

Health, dental, vision plans

Tuition assistance program

401(k) and profit-sharing

Employee stock ownership

Disability and life insurance

Promotional opportunities

Flexible spending account

Team environment

Job summary

Bruckner Truck & Equipment in Irving, TX is seeking a Parts Counter Sales professional to assist customers over the phone and at the counter. You will fill parts orders from stock, advise substitutions, and read catalogs for part numbers and pricing.

The role requires forklift operation, quick pace, and accuracy in handling parts, pricing, and inventory. Benefits include competitive pay and growth opportunities within our parts department.

Qualifications

• High school diploma or equivalent required.
• At least two years in heavy duty truck or automotive parts dept.
• Must be able to operate a forklift and assist customers.

Responsibilities

• Answer calls and fill orders from stock parts.
• Assist customers at the parts counter and shop counter.
• Read catalogs or computer for part numbers, availability, price.
• Advise substitutions when replacement not available.
• Inform customers of quality issues or service bulletins.
• Examine returned parts and process exchanges or refunds.
• Stock parts according to part number sequences.
• Use measuring tools to verify parts dimensions if needed.
• Maintain clean shelves and assist physical inventory.
• Process payments and make change.
• Use calculator and computer keyboard for transactions.
• Perform periodic bin checks and stock counts.

Skills

Customer service

Fast-paced

Attention to detail

Education

High school diploma

Tools

Forklift

Job description

# Parts Counter Sales - BTE DallasBTE Dallas - Irving, TX 75060## Description#### **WHO WE ARE**Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckner’s is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it.* We sell parts for all makes & models!* Operate in 40+ locations across 11 states* Over 1,600 team members#### #### **OUR CORE VALUES**1. We act with Honesty and Integrity.2. We value our people and communities.3. We are customer focused.4. We do what it takes.#### #### **WHAT WE OFFER*** Competitive Compensation Plans* Paid Time Off and Holidays* Excellent health, dental and vision plans* Investments in Training & Development* Generous 401(k) and Profit-Sharing Plan* Tuition Assistance Program* Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)* Disability and Life Insurance* Internal Promotion Opportunities* Flexible Spending Account* Health Club Reimbursement* Family and Team Oriented Environment* Employee Referral Bonus* Engaging and Challenging Assignments* Drug free workplace#### **JOB SUMMARY**He/ she is responsible for filling parts orders over phone or over the counter. Will advise customers of needed parts according to description or malfunction. Needs to be able to operate a forklift. Also perform duties necessary for the smooth operation of the parts department.#### **DUTIES & RESPONSIBILITIES**1. Answer customer’s phone calls and fill order from stock parts.2. Help customers on parts counter and shop counter.3. Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.4. Advise customer on substitution or modification of part when replacement is not available.5. Advise customer of any quality improvement or service bulletin on part replacement.6. Examine returned part or core to determine if defective and exchange part for refund.7. Stock parts according to part number sequence.8. Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.9. Clean parts shelves to prepare for physical inventory.10. Accept payment for bills and make change.11. Use calculator and computer keyboard.12. Do periodical bin checks.## Qualifications#### **QUALIFICATIONS:*** He/ she will be responsible for the set up of advertising displays or arranging merchandise on counters, display areas for promotional sales.* High school diploma or equivalent required.* Must have at least two years or more in heavy duty truck or automotive parts department experience.* Will need to be able to interact successfully with customers and co-workers, and have the ability to recognize the need for urgency in helping customers.* Must have the endurance to move at a fast pace and from one job requirement to another quickly; also be able to operate parts department equipment, forklift, and pickup.