Parts Counter Sales – Farm Equipment & Service Expert

CLAAS Industrietechnik GmbH; Barnum (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Short-term disability

Long-term disability

Dental plans

Paid time off

401(k) with company match

Retirement readiness program

Life insurance

Flexible spending accounts

Employee assistance program

Safe environment

Job summary

CLAAS FARMPOINT in Fort Dodge, IA is seeking a Parts Counter Sales professional to promote and sell parts to all customers while delivering exceptional customer service at all times. You will assemble orders and coordinate freight for timely delivery.

Responsibilities include parts lookups, servicing internal and external customers, and assisting the service team during peak periods. Occasional travel and a valid forklift certification are required.

Qualifications

• High School diploma or equivalent required.
• 2+ years parts or parts sales experience desired.
• Reading and interpreting parts and machine schematics desirable.
• Working knowledge of CLAAS parts is a plus.

Responsibilities

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repairs old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Ships and receives parts for customer orders and equipment as required.
• Assists customers and shop personnel with parts look up and parts orders.
• May assist in the service department during non-peak periods.
• Parts delivery to customers and FARMPOINT locations as needed.

Skills

Customer service

Parts sales

Forklift operation

Reading schematics

Communication

Education

High School diploma

Associate degree in related field

Tools

CLAAS parts catalog

Job description

CLAAS FARMPOINT in Fort Dodge, IA is seeking a Parts Counter Sales professional to promote and sell parts to all customers while delivering exceptional customer service at all times. You will assemble orders and coordinate freight for timely delivery.

Responsibilities include parts lookups, servicing internal and external customers, and assisting the service team during peak periods. Occasional travel and a valid forklift certification are required.