Farm Equipment Parts Counter Specialist

CLAAS Industrietechnik GmbH; Mitchell (SD); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Health, vision & disability insurance

401(k) with company match

Paid time off

Company-paid life insurance

Retirement readiness program

Flexible Spending Accounts

Employee assistance program

Summer/holiday safety environment

Job summary

CLAAS FARMPOINT is a part of a family-owned company focused on mobile-first, tech-driven parts and equipment service for farmers. This full-time role involves filling and coordinating parts orders, serving inside and outside customers, and assisting with service department tasks as needed.

Ideal candidates have a high school diploma, 2+ years in parts or counter experience, and forklift certification. Travel and weekend work may be required.

Qualifications

• High School diploma or equivalent required.
• Associate’s degree in related field or equivalent experience preferred.
• 2+ years parts or parts sales and / or counter experience desired.
• Working knowledge of CLAAS parts is a plus.
• Warehouse experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must pass and maintain a valid forklift certification.
• Valid driver’s license verifiable safe driving history / ability to safely drive a motor vehicle
• Ability to multi-task and follow through with defined tasks.

Responsibilities

• Fill and assemble customer and shop parts orders accurately and timely.
• Provide excellent service to inside and outside customers needing parts and service.
• Assemble hydraulic hoses and repair old ones as required.
• Pull, coordinate, and schedule freight shipments timely.
• Ship and receive parts for customer orders / ships and receives equipment as required.
• Assists customers and shop personnel with parts look up and parts orders.
• May be required to assist efforts in the service department during non-peak periods.
• Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.

Skills

Customer service

Communication skills

Multi-tasking

Independence

Reading schematics

Education

High school diploma or equivalent

Associate's degree

Tools

Forklift operation

Forklift certification

CLAAS parts knowledge

Warehouse equipment

Job description

CLAAS FARMPOINT is a part of a family-owned company focused on mobile-first, tech-driven parts and equipment service for farmers. This full-time role involves filling and coordinating parts orders, serving inside and outside customers, and assisting with service department tasks as needed.

Ideal candidates have a high school diploma, 2+ years in parts or counter experience, and forklift certification. Travel and weekend work may be required.