Parts Counter Sales - Fort Dodge, IA

CLAAS Industrietechnik GmbH; Fort Dodge (IA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental plans

Paid time off

401(k) with company match

Life Insurance

Flexible Spending Accounts

Employee Assistance Program

Job summary

CLAAS FARMPOINT in Fort Dodge, IA is seeking a parts associate to assemble customer and shop parts orders, provide excellent customer service, and support the service department as needed. The role involves hydraulics work, shipping, and occasional travel with a valid driver's license.

Ideal candidates have a High School diploma or equivalent, 2+ years in parts or counter experience, and familiarity with CLAAS parts. A forklift certification is preferred, and farm background is a plus.

Qualifications

• High School diploma or equivalent required.
• Associate's degree in related field or equivalent experience preferred.

Responsibilities

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repairs old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Ships and receives parts for customer orders / ships and receives equipment as required.
• Assists customers and shop personnel with parts lookup and parts orders.
• May assist service department during non-peak periods.
• Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.

Skills

Customer service

Parts lookup

Order fulfillment

Shipping coordination

Reading schematics

Independent work

Education

High School diploma or equivalent

Associate's degree preferred

Tools

Forklift operation

CLAAS parts knowledge

Job description

Company:CLAAS FARMPOINT
Location: Fort Dodge, IA
Start Date:10/26/2026
Professional Level:Professionals
Key Area:After Sales

MUST BE ELIGIBLE TO WORK IN THE U.S.

CLAAS FARMPOINT is a part of a family-owned company that is a mobile-first, technology-driven parts and equipment service provider built entirely around the farmer. We concentrate on building relationships more than worrying about building bricks and mortar. Be part of a team that brings farmers the solutions they need, when and where they need it. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Your role on our team:

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repair old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Ships and receives parts for customer orders / ships and receives equipment as required.
• Assists customers and shop personnel with parts look up and parts orders.
• May be required to assist efforts in the service department during non-peak periods.
• Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.

Note: This position includes occasional travel by auto; valid driver's license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.

Your profile:

• High School diploma or equivalent required.
• Associate's degree in related field or equivalent experience, preferred.
• 2+ years parts or parts sales and / or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
• Valid driver's license verifiable safe driving history / ability to safely drive a motor vehicle
• Ability to multi-task and follow through with defined tasks.

Full-time Benefits Package Include:

• Premium free health, vision, short-term disability, and long-term disability;
• Competitive rate dental plans;
• Competitive paid time off, including Vacation, Sick, and Paid Holidays;
• 401(k) with a generous company match;
• Retirement Readiness Program;
• Company-Paid Life Insurance;
• Flexible Spending Accounts;
• Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits
• Fun & Safe Environment

Nearest Major Market: Fort Dodge
Nearest Secondary Market: Ames