Farm Equipment Parts Counter Specialist

CLAAS Industrietechnik GmbH; Fort Dodge (IA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental plans

Paid time off

401(k) with company match

Life Insurance

Flexible Spending Accounts

Employee Assistance Program

Job summary

CLAAS FARMPOINT in Fort Dodge, IA is seeking a parts associate to assemble customer and shop parts orders, provide excellent customer service, and support the service department as needed. The role involves hydraulics work, shipping, and occasional travel with a valid driver's license.

Ideal candidates have a High School diploma or equivalent, 2+ years in parts or counter experience, and familiarity with CLAAS parts. A forklift certification is preferred, and farm background is a plus.

Qualifications

• High School diploma or equivalent required.
• Associate's degree in related field or equivalent experience preferred.

Responsibilities

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repairs old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Ships and receives parts for customer orders / ships and receives equipment as required.
• Assists customers and shop personnel with parts lookup and parts orders.
• May assist service department during non-peak periods.
• Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.

Skills

Customer service

Parts lookup

Order fulfillment

Shipping coordination

Reading schematics

Independent work

Education

High School diploma or equivalent

Associate's degree preferred

Tools

Forklift operation

CLAAS parts knowledge

Job description

CLAAS FARMPOINT in Fort Dodge, IA is seeking a parts associate to assemble customer and shop parts orders, provide excellent customer service, and support the service department as needed. The role involves hydraulics work, shipping, and occasional travel with a valid driver's license.

Ideal candidates have a High School diploma or equivalent, 2+ years in parts or counter experience, and familiarity with CLAAS parts. A forklift certification is preferred, and farm background is a plus.