Parts Counter Sales - Fort Dodge, IA

CLAAS Industrietechnik GmbH; Barnum (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Short-term disability

Long-term disability

Dental plans

Paid time off

401(k) with company match

Retirement readiness program

Life insurance

Flexible spending accounts

Employee assistance program

Safe environment

Job summary

CLAAS FARMPOINT in Fort Dodge, IA is seeking a Parts Counter Sales professional to promote and sell parts to all customers while delivering exceptional customer service at all times. You will assemble orders and coordinate freight for timely delivery.

Responsibilities include parts lookups, servicing internal and external customers, and assisting the service team during peak periods. Occasional travel and a valid forklift certification are required.

Qualifications

• High School diploma or equivalent required.
• 2+ years parts or parts sales experience desired.
• Reading and interpreting parts and machine schematics desirable.
• Working knowledge of CLAAS parts is a plus.

Responsibilities

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repairs old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Ships and receives parts for customer orders and equipment as required.
• Assists customers and shop personnel with parts look up and parts orders.
• May assist in the service department during non-peak periods.
• Parts delivery to customers and FARMPOINT locations as needed.

Skills

Customer service

Parts sales

Forklift operation

Reading schematics

Communication

Education

High School diploma

Associate degree in related field

Tools

CLAAS parts catalog

Job description

Company:CLAAS FARMPOINT
Location: Fort Dodge, IA
Start Date:10/26/2026
Professional Level:Professionals
Key Area:After Sales

MUST BE ELIGIBLE TO WORK IN THE U.S.

CLAAS FARMPOINT is a part of a family-owned company that is a mobile-first, technology-driven parts and equipment service provider built entirely around the farmer. We concentrate on building relationships more than worrying about building bricks and mortar. Be part of a team that brings farmers the solutions they need, when and where they need it. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Do you have what it takes to work with today’s cutting edge agricultural machinery? If you are ready to make the move for a brighter future,

Your role on our team:

The Parts Counter Sales position promotes and sells parts to all customers, both external and internal, while providing excellent customer service at all times.

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repair old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Ships and receives parts for customer orders / ships and receives equipment as required.
• Assists customers and shop personnel with parts look up and parts orders.
• May be required to assist efforts in the service department during non-peak periods.
• Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.

Note: This position includes occasional travel by auto; valid driver’s license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.

Your profile:

• High School diploma or equivalent required.
• Associate’s degree in related field or equivalent experience, preferred.
• 2+ years parts or parts sales and / or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
• Valid driver’s license verifiable safe driving history / ability to safely drive a motor vehicle
• Ability to multi-task and follow through with defined tasks.

Full-time Benefits Package Include:

• Premium free health, vision, short-term disability, and long-term disability;
• Competitive rate dental plans;
• Competitive paid time off, including Vacation, Sick, and Paid Holidays;
• 401(k) with a generous company match;
• Retirement Readiness Program;
• Company-Paid Life Insurance;
• Flexible Spending Accounts;
• Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits
• Fun & Safe Environment

Nearest Major Market: Fort Dodge
Nearest Secondary Market: Ames