Parts Counter Sales

nextranusa; Quincy (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Disability Insurance

Paid Time Off

Company-Paid Holidays

401(k) Retirement Plan with Match

Medical and Dependent Care FSA

EAP

Career Paths

Job summary

Nextran Truck Centers in Quincy, IL is hiring for a Parts Counter Sales role. As part of the parts team you’ll assist customers, support service technicians, and ensure the right parts are available when needed.

This fast-paced, hands-on position rewards parts knowledge, customer service, and attention to detail. You'll become the go-to expert on parts, learning our inventory, product applications, and systems to help customers and technicians find the right parts quickly.

Qualifications

• 1–3 years of experience in a parts department or related field.
• Knowledge of Class 8 truck parts and automotive parts preferred.
• Strong customer service skills with professional interactions.
• Ability to identify, locate, order, and distribute parts using catalogs and systems.
• Experience taking parts orders in person, by phone, and electronically.
• Attention to detail for accurate inventory and organized storage.
• Ability to receive, stock, and handle incoming parts shipments.
• Ability to pull, stage, and deliver parts to technicians and service departments.
• Strong communication, teamwork, and problem-solving skills.
• Intermediate to advanced computer skills with Microsoft Office and data entry; quick learner of dealership systems.

Responsibilities

• Deliver outstanding customer service at the parts counter, over the phone, and via electronic requests.
• Identify, research, and locate correct parts to meet needs.
• Pull, stage, and deliver parts to technicians to support repairs.
• Receive shipments, stock inventory, and keep the warehouse organized.
• Build relationships with customers, technicians, writers, vendors, and team members.
• Maintain accurate inventory and parts tracking; keep the department running smoothly.
• Contribute to a clean, organized, and professional parts department.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Communication

Teamwork

Problem-solving

Multitasking

Tools

Microsoft Office

Inventory software

Dealership management systems

Job description

Nextran Truck Centers

Parts Counter Sales – Quincy, IL

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

Parts Counter Sales - As a Parts Counter Sales team member, you’ll be at the center of our operation—helping customers find the right solutions, supporting our service team, and making sure the right parts are available when they’re needed. This is a fast‑paced, hands‑on role where your parts knowledge, customer service skills, and attention to detail make a difference every day.

You’ll also become a go‑to resource and subject matter expert on parts, developing a strong understanding of our products, applications, inventory, and parts systems. Your expertise will help customers and technicians find the right parts quickly and accurately while supporting the overall success of the dealership.

Power the Parts Behind Every Repair – Become the Go‑To Parts Expert on Our Team!

Pay Range: $20.00–$24.50/hour
Starting pay is based on skills, certifications, education, and relevant experience.

Hours of Work: Monday through Friday, 7:00 a.m.–5:00 p.m., with occasional Saturday work (approximately every third Saturday) based on staffing needs.

Apply Before: September 15, 2026

Candidates must successfully complete a pre‑employment drug screening, background investigation, physical abilities assessment, and motor vehicle record (MVR) check.

What You’ll Do

• Deliver outstanding customer service — assist customers at the parts counter, over the phone, and through electronic requests with professionalism and urgency.
• Be a parts problem-solver — identify, research, and locate the correct parts to meet customer and technician needs.
• Keep the shop moving — pull, stage, and deliver parts to technicians to help complete repairs efficiently.
• Manage the parts flow — receive shipments, stock inventory, organize the warehouse, and keep parts easy to find.
• Build relationships — work closely with customers, technicians, service writers, vendors, and team members to provide the right solutions.
• Maintain accuracy and organization — assist with inventory control, parts tracking, and keeping the department running smoothly.
• Take pride in your work — help create a clean, organized, and professional parts department that customers and technicians can count on.
• Other duties as assigned

What We're Looking For

• 1–3 years of experience in a parts department, automotive/heavy‑duty parts environment, warehouse, or related field preferred.
• Knowledge of Class 8 truck parts, and/or automotive parts preferred.
• Strong customer service skills with the ability to assist customers, technicians, and vendors in a professional manner.
• Ability to accurately identify, locate, order, and distribute parts using catalogs, computer systems, and inventory software.
• Experience taking parts orders in person, over the phone, and through electronic requests.
• Strong attention to detail with the ability to maintain accurate inventory and organize parts efficiently.
• Ability to receive, inspect, stock, and put away incoming parts shipments.
• Ability to pull, stage, and deliver parts to technicians and service departments as needed.
• Strong communication, teamwork, and problem‑solving skills.
• Ability to prioritize multiple tasks and work efficiently in a fast‑paced environment.
• Intermediate to advanced computer skills, including proficiency with Microsoft Office, email, internet research, and accurate data entry, with the ability to quickly learn and effectively use dealership parts, inventory, and business management systems.
• Must be dependable, organized, and committed to providing excellent service to both internal and external customers.
• Ability to safely lift, move, and handle parts and materials as required.
• Valid driver's license with a satisfactory driving record that meets company insurability requirements.

Physical Requirements

- This is an active role for someone who likes to stay moving:

• Hands‑on work handling, reaching, and organizing parts
• Regular walking, standing, climbing, kneeling, bending, and lifting
• Ability to stand or sit for extended periods
• Lifting requirements:
  • Regularly lift up to 25 lbs
  • Frequently lift up to 50 lbs
  • Occasionally lift up to 100 lbs
• Good close‑up and distance vision to keep things accurate and efficient

Looking for a team that values your drive, rewards your effort, and keeps things moving?

Nextran Core Hiring Competencies:

• Customer Focus - Building strong customer relationships and delivering customer‑centric solutions
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively - Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Decision quality - Making good and timely decisions that keep the organization moving forward

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life‑cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer