Counter Parts Sales

nextranusa; Decatur (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(k) with Match

Paid Holidays

Disability Insurance

Paid Time Off

Company-Paid Life Insurance

FSA (Medical/Dependent Care)

Employee Assistance Program (EAP)

Career growth & Professional Growth

Team-based culture

Job summary

Nextran Truck Centers in Decatur, Illinois, is seeking a Parts Counter Sales Representative to join our team. You will assist customers at the counter, support technicians, and answer calls, ensuring parts and solutions are accurate and delivered promptly.

Ideal candidates have strong communication skills, a customer-first mindset, and comfort with technology. The role includes a hands-on, fast-paced environment with weekends/holidays possible and a focus on teamwork and reliability.

Qualifications

• High School Diploma or GED is required.
• Strong communication skills with a genuine customer-first mindset.
• Comfortable with technology and able to use computers and electronic applications for recordkeeping, scheduling, and transactions.
• Team player with a positive, can-do attitude and ability to stay organized in a fast-paced environment.

Responsibilities

• Provide fast, friendly, and knowledgeable service at the counter, shop, and phone.
• Identify parts and solutions with accurate pricing, availability, and technical information.
• Process orders, payments, returns, and credits to keep parts moving.
• Track down hard-to-find parts and coordinate urgent orders when needed.
• Support outside sales with reliable order fulfillment and maintain an organized counter area.
• Contribute to a clean, professional, welcoming environment and suggest related products.

Education

High School Diploma or GED

Job description

Nextran Truck Centers

Counter Parts Sales, Decatur, Illinois

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

Counter Part Sales - Decatur, Illinois

Hourly wage starts at: $20.00 - Actual compensation will be based on the candidate’s qualifications, including skills, certifications, education, and relevant years of experience.

Work Schedule: We keep things running 7 days a week, from 6:00 AM to 6:00 PM, with team members working a rotating schedule to provide reliable coverage while maintaining a fair and balanced schedule.

Shifts may include weekends and holidays, so flexibility is important.

If you enjoy variety, teamwork, and staying busy in a fast-paced environment, this schedule offers an opportunity to be part of a team that keeps things moving.

Apply Before: October 31, 2026

Candidates must successfully complete a pre-employment drug screening, background investigation, physical abilities assessment, and motor vehicle record (MVR) check.

Parts Counter Sales Representative

Love parts, people, and keeping things moving? This could be the opportunity for you!

If you thrive in a fast-paced environment, enjoy helping customers find the right solutions, and know how to keep up when the phones are ringing and the shop is busy, we want YOU on our team!

As a Parts Counter Sales Representative, you’ll be at the center of the action—helping customers at the counter, supporting technicians in the shop, and assisting customers over the phone. Every day brings something different, and your knowledge, energy, and customer-service skills will help keep our operation running smoothly.

If you’re a team player who enjoys variety, solving problems, and making sure customers get what they need when they need it, we’d love to have you join our team!

What You’ll Do

You’ll be at the center of the action, helping keep customers, technicians, and our parts operation moving! In this fast-paced role, you’ll use your parts knowledge, customer-service skills, and attention to detail to make sure customers get what they need—when they need it.

• Delivering fast, friendly, and knowledgeable service to walk-in, shop, and phone customers.
• Finding the right parts and solutions by providing accurate pricing, availability, and technical information.
• Keeping orders moving by accurately processing orders, payments, returns, and credits.
• Tracking down hard-to-find parts and coordinating urgent and emergency orders when customers need them most.
• Supporting outside sales representatives with quick, accurate, and reliable order fulfillment.
• Keeping the parts counter organized and customer-ready, creating a clean, professional, and welcoming environment.
• Creating sales opportunities by recommending related products, promoting specials, and following up with customers by phone and email.
• Working as part of a team to keep the parts department running efficiently and deliver an outstanding customer experience.
• Performing other duties as assigned.

What We’re Looking For

• High School Diploma or GED
• 1+ year of experience in automotive, heavy-duty truck, industrial, or related parts sales
• Valid driver’s license with a satisfactory driving record
• Must maintain a satisfactory driving record and meet Nextran Corporation’s driver qualification and insurability requirements
• Comfortable with technology and able to use computers and electronic applications for recordkeeping, communication, scheduling, transactions, and other job-related functions
• Strong communication skills with a genuine customer-first mindset
• Positive, can-do attitude and a willingness to jump in, help the team, and get the job done
• Able to stay organized and focused while managing multiple customers and priorities in a fast-paced environment
• Sharp attention to detail with strong problem-solving and decision-making skills
• Team-oriented and dependable, with a willingness to support customers, technicians, and fellow team members

Physical Requirements

This is an active role for someone who likes to stay moving:

• Hands-on work handling, reaching, and organizing parts
• Regular walking, standing, climbing, kneeling, bending, and lifting
• Ability to stand or sit for extended periods
• Lifting requirements:
  • Regularly lift up to 25 lbs
  • Frequently lift up to 50 lbs
  • Occasionally lift up to 100 lbs
• Good close-up and distance vision to keep things accurate and efficient

Nextran Core Hiring Competencies:

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Decision quality - Making good and timely decisions that keep the organization moving forward

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer

#DURM1