Parts Counter Representative

Sutton Ford, Inc.; Matteson (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

Job summary

Sutton Ford, Inc. in Matteson, IL seeks a Parts Counter Person to service customers and drive parts sales in a fast-paced auto parts store environment. The role involves assisting customers, locating parts, and processing orders with a friendly, professional approach.

The ideal candidate has automotive knowledge, strong reading and math skills, basic computer proficiency, and the ability to lift up to 50 pounds. Prior Ford dealership experience is a plus.

Qualifications

• High school diploma or equivalent.
• Experience with auto parts sales.
• Knowledge of automobiles.
• Strong reading, math and communication skills.
• Ability to lift 50 pounds and stand for extended periods.
• Positive, friendly attitude.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with parts manager to locate any parts not in stock.
• Complete special order part request for the customer.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Must follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

Skills

Customer service

Automotive knowledge

Sales experience

Education

High school diploma or equivalent

Tools

POS system

Job description

The Parts Counter Person is responsible for customer service and parts sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits:

• Competitive Pay
• Flexible Working Hours
• Health Insurance

Parts Counter Person Responsibilities:

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

• Previous experience at a Ford dealership is a plus
• Ability to identify the problem quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Minimum of 1 year in parts department
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent
• Experience with auto parts sales
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.