Parts Counter Representative

South Western Communications; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in HVAC distribution is looking for a Parts Counter Representative for their Louisville branch. This role focuses on delivering exceptional customer service and driving sales through effective communication and product knowledge. Ideal candidates will possess strong organizational skills and relevant experience in inside sales or HVAC fields.

Qualifications

• 2 years HVAC inside sales experience, or 4 years HVAC field experience.
• Excellent verbal and written communication skills.
• Experience in related sales industry preferred.

Responsibilities

• Provide excellent customer service at the counter and over the phone.
• Process customer orders and monitor to ensure accuracy.
• Increase sales through repeat orders and product recommendations.

Skills

Customer Service

Sales

Communication

Organizational Skills

Proficiency in PC usage

Education

High School Diploma or equivalent

Job description

Join to apply for the Parts Counter Representative role at South Western Communications.

1 day ago Be among the first 25 applicants.

Koch Air, LLC has been focused on distributing quality Carrier residential and commercial products since 1936, making it one of the oldest and largest Carrier distributors. Today, Koch Air has eleven branch locations, 35 delivery vehicles, and over 300,000 square feet of equipment and parts warehousing throughout the Midwest.

Role

Do you enjoy working with customers? Koch Air is seeking an experienced individual to join our Parts Counter team at our Louisville branch. This role involves working directly with customers purchasing HVAC equipment, parts, and supplies. Responsibilities include:

• Providing excellent customer service at the counter and over the phone
• Increasing parts and supplies sales through soliciting repeat orders, recommending products, and educating customers about Koch Air’s full product line or attracting new customers
• Monitoring orders to ensure all signatures, special instructions, and paperwork are complete, and taking proactive steps during initial order entry to ensure accuracy
• Processing customer orders and providing product information as needed

Qualifications

• High School Diploma or equivalent, with 2 years HVAC inside sales experience, or 4 years HVAC field experience, or sales experience in a related industry
• Excellent organizational and communication skills, both written and verbal
• Proficiency in PC usage

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development

Referrals can double your chances of interviewing at South Western Communications.

Get notified about new Parts Counter Representative jobs in Louisville, KY.