Parts Counter Sales Representative

Truck Centers, Inc.; Effingham (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Truck Centers, Inc. seeks a customer-focused Parts Counter Sales Representative. This dynamic role requires strong interpersonal skills and entails assisting customers in finding parts, processing transactions, and maintaining customer relationships. Join a fast-paced environment where you can thrive and grow your knowledge with a reputable company offering a comprehensive benefits package.

Benefits

401(k) with company match

Health insurance with multiple plans

Paid time off including volunteer time

Disability insurance

FSA and HSA options

Company paid Life and AD&D insurance

Maternity leave

Employee assistance program

Wellness program

Company paid uniforms

Company paid boot allowance

Qualifications

• 2+ years of parts sales experience highly preferable.
• Thorough knowledge of basic computer operations.
• Strong organization skills with excellent attention to detail.

Responsibilities

• Assist customers over the counter or by phone in a fast-paced setting.
• Process sales transactions and coordinate orders promptly.
• Regularly follow up with customers on order status.

Skills

Customer service

Communication

Organization

Education

High School Diploma or GED

Tools

Inventory control systems

Job description

Job Description

Are you a people person with a knack for mechanics or parts? Do you thrive in environments where every day brings something new and where you can constantly grow your knowledge? Truck Centers, Inc. (TCI) is on the lookout for a customer-focused Parts Counter Sales Representative to join our team. In this role, you'll need to bring your strong interpersonal skills to help our customers find the commercial vehicle and equipment parts they need, whether in person or over the phone.

Schedule:

• This position will work Monday-Friday, 7am-3:30pm with a Saturday rotation.

What You'll Do:

• Sell Parts: Assist customers over the counter or by phone in a lively, fast-paced setting.
• Utilize Resources: Quickly and efficiently look up parts and technical information, check inventory, and locate stock within our TCI network.
• Handle Transactions: Ensure all sales transactions are completed accurately and promptly, adhering to TCI policies, including verifying signatures, credit cards, and customer identity.
• Coordinate Orders: Schedule orders for shipment, delivery, or customer pick-up, ensuring they are processed quickly.
• Process Returns: Issue credits for returned parts, verifying purchase details with original invoices or reference numbers.
• Customer Follow-Up: Regularly check in with customers on order status, provide estimates, and make routine sales calls to maintain strong customer relationships.
• Accurate Data Entry: Enter part numbers accurately to determine costs on repair orders.

Join TCI and be a part of a dynamic team where your skills will shine and your career can grow!

Qualifications:
Qualifications

What We're Looking For:

• High School Diploma or GED
• 2+ years of parts sales experience is highly preferable
• Thorough knowledge of basic computer operations and inventory control systems
• Demonstrated customer service and communication skills
• Strong organization skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
• Must be able to pass a pre-employment background check, physical, and drug screen.
• Ability to lift or move up to 80 lbs. unassisted

WHAT WE OFFER:

Pay range: $18.48 - $27.72 per hour with incentive eligibility

• 401(k) with company match
• Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program
• Company paid uniforms
• Company paid boot allowance

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.