Parts Counter Representative

Interstate PowerSystems; Rogers (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Parts Counter Representative where your expertise in heavy-duty truck parts will shine! In this engaging role, you'll be at the forefront of customer service, assisting clients and technicians with their parts needs. Your responsibilities will include sourcing and purchasing parts, managing inventory, and ensuring exceptional service. This position offers a great opportunity to leverage your knowledge of automotive parts while enjoying a supportive work environment that values pride in service. With competitive pay and a range of benefits, this is your chance to make a significant impact in a thriving industry!

Benefits

Tool Program

Tuition Assistance

Health, Dental and Vision Coverage

Paid Time Off (PTO)

401(K) with Company Matching

Long Term Disability

Short Term Disability

Life Insurance

Virtual Health Care

Employee Discounts

Qualifications

• Experience in customer service or retail, preferably in automotive parts sales.
• Proficiency in computerized inventory systems and basic computer applications.

Responsibilities

• Assist customers and technicians with heavy-duty truck parts needs.
• Manage parts inventory, source, and purchase parts efficiently.

Skills

Customer Service

Communication Skills

Attention to Detail

Ability to Lift Heavy Objects

Education

High School Diploma or Equivalent

Tools

Computerized Inventory Systems

Point-of-Sale (POS) Systems

Job description

Career Opportunities with Interstate Companies Inc

A great place to work.

Careers At Interstate Companies Inc

Current job opportunities are posted here as they become available.

I-State Truck Center is looking for a Parts Counter Representative for our Rogers, Minnesota location. We are looking for candidates that have parts counter experience with a preference for heavy-duty trucks or equipment. In this role, you will source and purchase parts, manage parts inventory, and price parts for our customers and technicians, so familiarity with computer-based parts programs is a plus.

Pay Range: $24-$35/hour DOE

Shift: Monday-Friday 9:30am-6:00pm

As a Parts Counter Representative, you will play a crucial role in assisting customers and technicians with their heavy-duty truck parts needs. You will be responsible for providing exceptional customer service, identifying and locating the correct parts, processing transactions accurately, and maintaining inventory levels. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for delivering top-notch service to our valued customers.

At Interstate, we take personal pride in our work and our customer relationships; that is why we carry out Pride in Service in every interaction, every single day!

Parts Counter Representative Duties:

1. Lookup, price, and purchase parts for on-highway diesel trucks, off-highway, and mining equipment.
2. Fill requisitions, work orders, or requests for materials, tools, or other stock items and distribute items to technicians.
3. Enter and pick customer orders from stock.
4. Drive to local vendors and pick up parts and materials for orders.
5. Greet customers in a friendly and professional manner.
6. Utilize computerized inventory systems to locate parts and check availability.
7. Process parts orders accurately and efficiently, including invoicing and accepting payment.
8. Maintain a clean and organized parts counter and work area.
9. Assist with receiving and stocking parts shipments.
10. Conduct regular inventory counts and reconcile discrepancies.

Parts Counter Representative Requirements:

1. High school diploma or equivalent.
2. Previous experience in a customer service or retail environment, preferably in automotive or heavy-duty equipment parts sales.
3. Strong communication and interpersonal skills.
4. Proficiency in using computerized inventory systems and basic computer applications.
5. Ability to lift and move heavy objects, as necessary.
6. Detail-oriented with a commitment to accuracy.
7. Ability to work independently as well as part of a team.
8. Flexibility to work weekends or evenings, as needed.

Parts Counter Representative Qualities:

1. Experience working with automotive or heavy equipment parts and accessories.
2. Knowledge of heavy-duty truck and equipment systems and components.
3. Familiarity with automotive parts cataloging systems (e.g., Electronic Parts Catalog).
4. Prior experience using point-of-sale (POS) systems.

Employee Benefits:

1. Tool program - available
2. Tuition assistance - for educational and ongoing career growth
3. Health, dental and vision coverage - begins on the first day of the following month.
4. Paid Time Off - (PTO) starts accruing day one of your full-time employment.
5. Holidays - 6 Holidays and 2 Floating Holidays per year
6. 401(K) - with company matching.
7. Long Term Disability - Supplied
8. Short Term Disability - Supplied
9. Life Insurance - Supplied
10. Healthiest You - Virtual Health Care paid by Interstate.
11. PPE Reimbursement - Safety Glasses and Safety Boot Reimbursement
12. Pet Insurance – We care about our furry friends!
13. Employee Discounts - available on products and services
14. Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
15. Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.