Parts Counter Representative

CarShop US; Hatfield Township (PA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental/vision

401(k) match

Paid vacation

Paid holidays

Employee discounts

Paid training

Career growth

Stability

Team culture

Job summary

CarShop US is seeking a Parts Counterperson to serve as the primary contact between the Parts Department and Service Team. You will ensure technicians receive the right parts on time, maintain inventory, and support service operations.

The role requires prior automotive parts experience, strong inventory management, and solid computer skills, including use of marketplaces like eBay. Join a Fortune 500-backed, Glassdoor Best Places to Work company with growth opportunities.

Qualifications

• Experience with automotive parts and inventory management is required.
• Proficient computer skills; comfortable using online marketplaces (e.g., eBay).
• Strong organizational, communication, and customer service abilities.
• Dependable, self-motivated, and team-oriented with a positive attitude.

Responsibilities

• Assist Service Technicians and Service Managers with parts requests.
• Maintain an accurate and organized parts inventory.
• Source, order, and distribute the correct parts promptly.
• Research and secure best pricing from approved vendors.
• Build and maintain relationships with vendors; identify new suppliers.
• Communicate parts order status and delivery updates to technicians and other departments.
• Assist with inventory control, stocking, and organization.
• Utilize computer systems and online resources to locate hard-to-find parts.
• Support departmental goals while delivering exceptional internal customer service.

Skills

Automotive parts knowledge

Inventory management

Vendor relations

Computer skills

Communication skills

Organizational skills

Customer service

Team player

Attention to detail

Positive attitude

Tools

eBay

Job description

Join a Top-Rated Workplace

Are you organized, detail-oriented, and knowledgeable about automotive parts? Do you enjoy supporting technicians and helping keep a fast-paced service department running efficiently?

CarShop is seeking a Parts Counterperson to serve as the primary point of contact between our Parts Department and Service Team. In this role, you'll ensure technicians receive the right parts at the right time while maintaining inventory, building vendor relationships, and supporting the overall success of our service operations.

At CarShop, we're committed to delivering an exceptional customer experience and that starts with our people. As part of Penske Automotive Group, a Fortune 500 company, we offer a supportive culture where employees are valued, respected, and given opportunities to grow and succeed.

CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.

Compensation & Benefits

Pay: $18.00 - $20.00 per hour

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Employee discounts
• Paid training and professional development
• Career advancement opportunities within CarShop and Penske Automotive Group
• Stable employment with a Fortune 500 company
• Supportive team-oriented culture

What You'll Do

As a Parts Counterperson, you'll help keep our service department operating efficiently by ensuring technicians have the parts they need to complete repairs quickly and accurately.

Responsibilities Include

• Assist Service Technicians and Service Managers with parts requests
• Maintain an accurate and organized parts inventory
• Source, order, and distribute the correct parts in a timely manner
• Research and secure the best pricing from approved vendors
• Build and maintain strong relationships with existing vendors while identifying new supplier opportunities
• Communicate parts order status and delivery updates to technicians and other departments
• Assist with inventory control, stocking, and organization
• Utilize computer systems and online resources, including eBay, to locate hard-to-find parts
• Support departmental goals while delivering exceptional internal customer service

What We're Looking For

• Previous automotive and or parts experience required
• Working knowledge of automotive parts and inventory management
• Strong computer skills, including experience using online marketplaces such as eBay
• Excellent organizational skills and attention to detail
• Strong communication and customer service skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Dependable, self-motivated, and team-oriented
• Positive attitude with a commitment to continuous improvement
• Demonstrated integrity, professionalism, and accountability
• Valid driver's license with a satisfactory driving record
• Ability to pass pre-employment screening, including background and drug testing

Ready to Join Our Team?

If you're passionate about the automotive industry and enjoy supporting a high-performing service team, we'd love to hear from you.

CarShop is an Equal Opportunity Employer.

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