Parts Counter Pro - Customer Focused

Bramco Group; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Bramco Group in Louisville, KY 40299 is looking for a parts counter professional who can deliver excellent customer service while helping customers identify parts and place orders. You will assist with price quotes, check availability, and place orders with manufacturers for factory direct parts, using Word, Excel, and PowerPoint.

The ideal candidate has a High School diploma, at least one year in retail or counter sales, and the physical ability to lift up to 50 lbs; background and drug screens

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of retail/counter sales experience; heavy equipment industry a plus.
• Excellent written and oral communication and basic math skills.
• Proficient with computers and Microsoft Office (Word, Excel, PowerPoint).
• Ability to lift up to 50 lbs and pass background, physical, and drug screens.
• Maintain excellent customer service.

Responsibilities

• Assist customers in identifying parts, ordering manuals and processing returns.
• Obtain price quotes and check availability.
• Provide customer service via phone, email or in person.
• Place orders with manufacturers for factory direct parts.
• File and other miscellaneous office duties.
• Other duties as assigned by management.

Skills

Customer service

Communication

Math skills

Computer literacy

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Bramco Group in Louisville, KY 40299 is looking for a parts counter professional who can deliver excellent customer service while helping customers identify parts and place orders. You will assist with price quotes, check availability, and place orders with manufacturers for factory direct parts, using Word, Excel, and PowerPoint.

The ideal candidate has a High School diploma, at least one year in retail or counter sales, and the physical ability to lift up to 50 lbs; background and drug screens