Parts Counter Person - CBS

North American Truck & Trailer, Inc.; United States; On-site; USD 24,796 - 34,440; Full time

Job summary

North American Truck & Trailer, Inc. is seeking a Parts Counter Person - CBS to join their Colorado Brake location. The role involves assisting customers in finding truck parts, managing inventory, and providing excellent service. Strong knowledge of heavy-duty truck and trailer parts, along with prior experience in a parts or customer service role, is required. The position offers a salary range of $18.00 to $25.00 per hour based on experience, and a valid driver’s license is necessary.

Qualifications

• Prior experience in a parts counter or customer service role, preferably in the truck and trailer industry.
• Strong knowledge of heavy-duty truck and trailer parts.
• Familiarity with parts catalogs and diagrams.
• Proficient computer skills, including experience with inventory management systems.
• Valid driver's license.

Responsibilities

• Assist customers in identifying and locating required parts.
• Provide detailed information about products, including price, availability, and compatibility.
• Process parts orders in an efficient and accurate manner.
• Manage inventory levels and ensure proper stocking of parts.
• Collaborate with the service department to identify parts needed for repairs and maintenance.
• Stay up-to-date with industry trends and product knowledge.

Skills

Customer service skills

Communication skills

Attention to detail

Product knowledge

Organizational skills

Multitasking

Interpersonal skills

Computer skills

Job description

Parts Counter Person - CBS

Job Description

North American Truck & Trailer, Inc. is currently seeking a Parts Counter Person - CBS to join our team at our Colorado Brake location. The Parts Counter Person will be responsible for assisting customers in finding the right parts and providing exceptional customer service. This role requires strong product knowledge, attention to detail, and excellent communication skills.

Responsibilities

• Assist customers in identifying and locating required parts
• Provide detailed information about products, including price, availability, and compatibility
• Read and interpret parts diagrams and catalogs to ensure accurate identification of parts
• Process parts orders in an efficient and accurate manner
• Manage inventory levels and ensure proper stocking of parts
• Collaborate with the service department to identify parts needed for repairs and maintenance
• Provide exceptional customer service by addressing customers' inquiries and resolving any issues or concerns
• Assist in the organization and maintenance of the parts department
• Stay up-to-date with industry trends and product knowledge

Qualifications

• Prior experience in a parts counter or customer service role, preferably in the truck and trailer industry
• Strong knowledge of heavy-duty truck and trailer parts
• Familiarity with parts catalogs and diagrams
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational skills
• Ability to multitask and work effectively in a fast-paced environment
• Proficient computer skills, including experience with inventory management systems
• Valid driver's license

Salary: $18.00 - $25.00 per hour based upon experience.