Parts Counterperson !

RWC Group; Anchorage (AK); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan with match

Paid time off and holidays

Friendly team environment

Opportunity for advancement

Job summary

RWC Group, located in Anchorage, Alaska, is seeking an Inside Parts Sales Counterperson to assist customers in finding the right parts, processing orders, and managing inquiries in a fast-paced environment. The ideal candidate will have strong communication skills and experience in automotive parts sales.

We offer a competitive wage of $23-$28/hour based on experience, along with health benefits, a 401(k) plan with a match, and opportunities for advancement within our supportive team.

Qualifications

• 1-3 years of experience in automotive parts or dealership counter sales preferred.
• Valid driver's license required.
• Spanish speaking is a plus.

Responsibilities

• Assist customers at the parts counter in person & phone.
• Identify parts needs and provide technical recommendations.
• Process parts orders and maintain organized inventory.

Skills

Customer service skills

Communication skills

Technical recommendations

Multi-tasking ability

Education

High school diploma or equivalent

Tools

DMS or other parts system

Computer skills

Job description

INSIDE PARTS SALES COUNTERPERSON

RWC Group | Heavy-Duty Commercial Truck and Bus Dealership

About The Role

We're hiring an Inside Parts Sales Counterperson to be the face of our parts department. You'll help customers find the right parts, process orders, manage inquiries, and keep our Parts Counter running smoothly. This is a fast-paced, customer-focused role where your product knowledge and communication skills directly impact customer satisfaction.

RWC Group is a family-owned commercial truck dealership with 21 locations across the Western US. We serve owner-operators, fleets, and trucking companies with quality parts, service, and support. Our team is dedicated to keeping trucks running and customers satisfied.

What You'll Do

• Assist customers (retail, wholesale, fleet accounts) at the parts counter in person & phone
• Identify parts needs, locate parts in inventory, and provide technical recommendations
• Process parts orders, quotes, and special orders accurately
• Maintain an organized, clean, and professional parts counter
• Manage parts displays, pricing, and inventory information
• Answer customer questions about specifications, compatibility, and delivery
• Support the Parts Manager with inventory counts and data entry
• Build relationships with repeat customers

What We're Looking For

• High school diploma or equivalent
• 1-3 years of experience in automotive parts, truck parts, or dealership counter sales (preferred, but we'll train motivated candidates)
• Familiar with DMS or other parts system
• Strong communication and customer service skills (Spanish speaking a plus)
• Ability to work in a fast-paced, multi-tasking environment
• Basic computer skills and comfort with inventory/ordering systems
• Drive, organized, detail-oriented, and reliable
• Valid driver's license

What We Offer

• Competitive hourly wage: $23-$28/hour (based on experience, qualifications)
• Opportunity to earn commission - the sky is the limit
• Health, dental, vision insurance
• 401(k) plan with a match
• Paid time off and holidays
• Friendly, supportive team environment
• Opportunity for advancement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.