Parts Counter/Customer Sales Rep.

Yellowhouse Machinery; San Angelo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

PTO

Job summary

Yellowhouse Machinery is seeking Parts Representatives at our San Angelo, TX location. The role focuses on selling service parts, fluids, attachments, and accessories while delivering exceptional customer service and accurate stock handling.

Responsibilities include assisting technicians, processing orders, maintaining the showroom, and ensuring inventory accuracy. Strong interpersonal skills and reliability are essential for success in a team environment.

Qualifications

• Must connect with customers and establish rapport.
• Understands basic selling processes.
• Understands basic inventory control.
• Basic data entry and computer skills.
• Experience working independently and in a team.

Responsibilities

• Establish rapport with customers and provide strong service.
• Promote company policy with a team mentality.
• Deliver quality customer experience through knowledge and processes.
• Fulfill online orders and place them in the will call area.
• Supply service technicians with parts as required.
• Maintain showroom image and merchandise displays.
• Maintain inventory integrity and assist with cycle counts.
• Keep the Parts Department clean and orderly.
• Maintain professional relationships with peers and management.
• Promote customer service throughout the organization.
• Safely operate forklift and related equipment as needed.
• Execute other duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Basic selling skills

Lifting up to 75 lbs

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Yellowhouse Machinery is currently accepting applications for Parts Representatives at our San Angelo, TX location. Our applicants must exhibit a strong work ethic and be able to provide supporting references.

Purpose: Selling service parts, fluids, attachments and accessories. In addition, provides exceptional internal and external customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.

Reports To:Parts Manager

• Quickly establishes a rapport and relationship with customers.
• Promotes and adheres to company policy at all times with emphasis on a team mentality.
• Provides a quality customer experience through knowledge, use of systems, and process execution.
• Promotes marketing efforts provided by Management.
• Provides parts recommendations including alternatives that meet customers' needs.
• Fulfills online orders in a timely manner and places them in will call area.
• Supplies Service Technicians with parts as required.
• Assists with preparing and maintaining professional showroom image and merchandise displays.
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Manager
• Assists in keeping the Parts Department clean and orderly.
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to Teamwork and exemplary customer service.
• Promotes customer service at all times throughout the organization.
• Safely operates a forklift and other related equipment as needed.
• Executes other duties as assigned by management.
• Employer Paid health, dental, vision, and life insurance, 401K, and PTO.

Requirements

• High School diploma or equivalent experience. Ability to connect with customers, maintain professional image, establish rapport
• Understands basic selling processes
• Understands basic inventory control
• Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products
• Experience working both independently and in a team setting
• Physical ability to lift items weighing up to 75 lbs
• Highly developed interpersonal, organizational and communication skills
• Basic parts and machinery knowledge
• Pass a background check, drug test and physical