PARTS COUNTER ASSOCIATE- Audi

Hanania Automotive Group; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off (PTO) & Paid Leave Time

Employee discounts on vehicles, parts,

Service & parts training

Career growth opportunities

Premium Audi brand experience

Job summary

Hanania Automotive Group is seeking a motivated Audi Orange Park Parts Counter Associate in Jacksonville, FL. You will collaborate with technicians, service advisors, and customers to ensure the right parts reach the right person promptly.

Ideal candidates have automotive knowledge, strong communication skills, and a detail-oriented mindset. A valid driver's license and eligibility for a background check are required; this is a full-time, in-person role at Audi Orange Park.

Qualifications

• Previous dealership parts experience preferred.
• Audi or European automotive experience is a plus.
• Strong automotive knowledge and genuine interest in vehicles.
• Excellent customer service and communication skills.
• Highly organized with strong attention to detail.
• Comfortable using computers, tablets, phones, and dealership technology.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional, dependable, and team-oriented.
• Willingness to learn and grow.
• Valid driver's license with an acceptable driving record.
• Must successfully pass a pre-employment background check and hair follicle drug screening.

Responsibilities

• Assist technicians and service advisors with identifying and sourcing the correct parts.
• Look up Audi parts accurately using manufacturer catalogs and dealership systems.
• Assist retail and wholesale customers with parts purchases and questions.
• Prepare and process parts orders, invoices, returns, and special orders.
• Check parts availability, pricing, and delivery times.
• Communicate with vendors and suppliers to source needed parts.
• Receive, inspect, label, and properly stock incoming parts.
• Monitor special orders and follow up with customers and the Service Department.
• Maintain an organized, accurate, and efficient Parts Department.
• Work closely with Service to keep repairs moving and minimize delays.
• Provide professional, knowledgeable service to customers and dealership employees.
• Represent The Hanania Way through accuracy, teamwork, integrity, and exceptional customer service.

Skills

Dealership experience

Audi/European experience

Automotive knowledge

Customer service

Communication skills

Organization

Tech literacy

Multitasking

Team player

Background check

Drug screening

Job description

Job DetailsJob Location: Audi Orange Park - Jacksonville, FL 32244Audi Parts Counter Associate - Audi Orange Park

Know Cars. Know Parts. Deliver an Exceptional Experience.

Audi Orange Park | Jacksonville, FL | Full-Time

Join a Team That Knows the Difference.

Audi Orange Park is looking for a motivated, detail-oriented Parts Counter Associate to join our team. If you have automotive knowledge, enjoy working with people, and thrive in a fast-paced environment, this is your opportunity to grow with Hanania Automotive Group.

You’ll work closely with our technicians, service advisors, retail customers, and vendors to make sure the right part gets to the right person at the right time.

The Hanania Advantage

• Competitive compensation based on experience
• Medical, Dental & Vision Insurance
• Voluntary Benefits
• Company-Paid Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) & Paid Leave Time (PLT)
• Employee discounts on vehicles, parts, and service
• Manufacturer and professional training
• Career growth and advancement opportunities
• Supportive, team-oriented culture
• Opportunity to work with a premium Audi brand

How You'll Make an Impact

• Assist technicians and service advisors with identifying and sourcing the correct parts.
• Look up Audi parts accurately using manufacturer catalogs and dealership systems.
• Assist retail and wholesale customers with parts purchases and questions.
• Prepare and process parts orders, invoices, returns, and special orders.
• Check parts availability, pricing, and delivery times.
• Communicate with vendors and suppliers to source needed parts.
• Receive, inspect, label, and properly stock incoming parts.
• Monitor special orders and follow up with customers and the Service Department.
• Maintain an organized, accurate, and efficient Parts Department.
• Work closely with Service to keep repairs moving and minimize delays.
• Provide professional, knowledgeable service to customers and dealership employees.
• Represent The Hanania Way through accuracy, teamwork, integrity, and exceptional customer service.

QualificationsWhat We're Looking For

• Previous dealership Parts experience preferred.
• Audi or European automotive experience is a plus.
• Strong automotive knowledge and genuine interest in vehicles.
• Excellent customer service and communication skills.
• Highly organized with strong attention to detail.
• Comfortable using computers, tablets, phones, and dealership technology.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional, dependable, and team-oriented.
• Willingness to learn and grow.
• Valid driver's license with an acceptable driving record.
• Must successfully pass a pre-employment background check and hair follicle drug screening.

The Hanania Way

At Hanania Automotive Group, The Hanania Way means doing things right, taking care of our customers and teammates, and always striving for excellence.

At Audi Orange Park, you'll be part of a team that understands that the details matter - especially when it comes to a premium brand like Audi.

Know the product. Support the team. Create the experience.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.