PARTS COUNTER ASSOCIATE- Audi

Audi Orange Park; Jacksonville (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company 401(k)

Paid time off

Employee discounts

Training opportunities

Career growth

Team culture

Job summary

Audi Orange Park is seeking a motivated Parts Counter Associate to assist technicians, service advisors, and customers in Jacksonville, FL. You will source the correct Audi parts using catalogs and dealership systems, confirm availability and pricing, and process orders and returns with accuracy.

The role requires automotive knowledge, strong customer service, and teamwork. Candidates should be organized, tech-savvy, and able to multitask in a fast-paced environment while upholding The Hanania

Qualifications

• Previous dealership Parts experience preferred.
• Audi or European automotive experience is a plus.
• Strong automotive knowledge and genuine interest in vehicles.
• Excellent customer service and communication skills.
• Highly organized with strong attention to detail.
• Comfortable using computers, tablets, phones, and dealership technology.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional, dependable, and team-oriented.
• Willingness to learn and grow.
• Valid driver's license with an acceptable driving record.
• Must successfully pass a pre-employment background check and hair follicle drug screening.

Responsibilities

• Assist technicians and service advisors with identifying and sourcing the correct parts.
• Look up Audi parts accurately using manufacturer catalogs and dealership systems.
• Assist retail and wholesale customers with parts purchases and questions.
• Prepare and process parts orders, invoices, returns, and special orders.
• Check parts availability, pricing, and delivery times.
• Communicate with vendors and suppliers to source needed parts.
• Receive, inspect, label, and properly stock incoming parts.
• Monitor special orders and follow up with customers and the Service Department.
• Maintain an organized, accurate, and efficient Parts Department.
• Work closely with Service to keep repairs moving and minimize delays.
• Provide professional, knowledgeable service to customers and dealership employees.
• Represent The Hanania Way through accuracy, teamwork, integrity, and exceptional customer service.

Skills

Customer service

Communication

Attention to detail

Organization

Multitasking

Technology literacy

Tools

Dealership systems

Manufacturer catalogs

Job description

Audi Parts Counter Associate – Audi Orange ParkKnow Cars. Know Parts. Deliver an Exceptional Experience.Audi Orange Park | Jacksonville, FL | Full-TimeJoin a Team That Knows the Difference.Audi Orange Park is looking for a motivated, detail-oriented Parts Counter Associate to join our team. If you have automotive knowledge, enjoy working with people, and thrive in a fast-paced environment, this is your opportunity to grow with Hanania Automotive Group.You'll work closely with our technicians, service advisors, retail customers, and vendors to make sure the right part gets to the right person at the right time.The Hanania AdvantageCompetitive compensation based on experienceMedical, Dental & Vision InsuranceVoluntary BenefitsCompany-Paid Life Insurance401(k) with Company MatchPaid Time Off (PTO) & Paid Leave Time (PLT)Employee discounts on vehicles, parts, and serviceManufacturer and professional trainingCareer growth and advancement opportunitiesSupportive, team-oriented cultureOpportunity to work with a premium Audi brandHow You'll Make an ImpactAssist technicians and service advisors with identifying and sourcing the correct parts.Look up Audi parts accurately using manufacturer catalogs and dealership systems.Assist retail and wholesale customers with parts purchases and questions.Prepare and process parts orders, invoices, returns, and special orders.Check parts availability, pricing, and delivery times.Communicate with vendors and suppliers to source needed parts.Receive, inspect, label, and properly stock incoming parts.Monitor special orders and follow up with customers and the Service Department.Maintain an organized, accurate, and efficient Parts Department.Work closely with Service to keep repairs moving and minimize delays.Provide professional, knowledgeable service to customers and dealership employees.Represent The Hanania Way through accuracy, teamwork, integrity, and exceptional customer service.What We're Looking ForPrevious dealership Parts experience preferred.Audi or European automotive experience is a plus.Strong automotive knowledge and genuine interest in vehicles.Excellent customer service and communication skills.Highly organized with strong attention to detail.Comfortable using computers, tablets, phones, and dealership technology.Ability to multitask and prioritize in a fast-paced environment.Professional, dependable, and team-oriented.Willingness to learn and grow.Valid driver's license with an acceptable driving record.Must successfully pass a pre-employment background check and hair follicle drug screening.The Hanania WayAt Hanania Automotive Group, The Hanania Way means doing things right, taking care of our customers and teammates, and always striving for excellence.At Audi Orange Park, you'll be part of a team that understands that the details matter—especially when it comes to a premium brand like Audi.Know the product. Support the team. Create the experience.If you're ready to grow your career with Audi Orange Park, apply today!Join the team. Grow with Hanania.Experience The Hanania Advantage.An Equal Opportunity EmployerHanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.