Parts Counter Associate

Acme Electric Motor Inc; Minot (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Evenings off

On-the-job training

Competitive pay

Generous PTO

Paid holidays

Employee discounts

Referral program

Medical, Dental & Vision insurance

401(k) with company match

Job summary

Acme Tools in Minot, ND is seeking a Parts Counter Associate to assist customers in locating the right parts, maintain stock levels, and coordinate service orders. The role emphasizes customer service, product knowledge, and accurate pricing for efficient repairs.

You will interact with customers and technicians, support inventory tasks, and help ensure a positive shopping experience at our North Dakota locations. This full-time position offers competitive pay and benefits.

Qualifications

• Customer service skills.
• Computer skills and the ability to learn new software.
• Knowledge of tools and equipment.

Responsibilities

• Work with internal & external customers to find the correct parts in a timely & efficient manner.
• Maintaining stocking levels & researching parts pricing & labor estimates.
• Identifying new parts & part categories to increase customer satisfaction.
• Interacting with customers to ensure a positive experience with the Parts department and store & following up with customers & Technicians to ensure timely repair.
• Assisting in cycle counting of the physical inventory & ordering, receiving, pricing & stocking parts in the service area.
• Creating service orders & distributing work orders to Service Technicians.
• Maintaining a safe & secure work environment by adhering to & striving to improve safety standards & reporting suspicious activity.
• Completing related tasks as assigned

Skills

Customer service

Computer skills

Tools knowledge

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Counter Associate

Full Time Minot, ND, US

30+ days ago Requisition ID: 3604

Do Your Best Work with Acme Tools as a Parts Associate if you:

• Are always on the move
• Are mechanically inclined & know your way around ‘the shop’ & parts counter
• Are a go-getter with the ability to solve problems & provide excellent customer service at the same time
• Don’t mind getting a little dirt on your hands in your day job
• Enjoy having evenings, holidays, and Sundays off

About Acme Tools:

For almost 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our 11 locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee centric, family-friendly, community involved, and growth minded.

You’ll Enjoy Our:

• Work-Life Balance – Evenings, weekends & holidays off
• On-the-Job Training
• Professional Development Training & Programs
• Competitive Pay
• Generous PTO
• Paid Holidays - We are closed the 6 major holidays of the year
• Work Environment – Everyone takes pride in their work & can see their impact on the company
• Employee Discounts
• Fantastic Employee Referral Program

We Also Provide:

• Various Medical, Dental & Vision insurance plans to fit any lifestyle & family
• Medical & Dependent Care Flexible Spending Accounts
• 100% Company-Paid Short- & Long-Term Disability
• 401(k) Program & Company Matching
• 100% Company-Paid Group Life Insurance
• Additional Voluntary Life Insurance

You’ll Take Ownership Of:

• Working with internal & external customers to find the correct parts in a timely & efficient manner
• Maintaining stocking levels & researching parts pricing & labor estimates
• Identifying new parts & part categories that need to be added to increase customer satisfaction levels
• Interacting with customers to ensure a positive experience with the Parts department and store & following up with customers & Technicians to ensure timely repair
• Assisting in cycle counting of the physical inventory & ordering, receiving, pricing & stocking parts in the service area
• Creating service orders & distributing work orders to Service Technicians
• Maintaining a safe & secure work environment by adhering to & striving to improve safety standards & reporting suspicious activity
• Completing related tasks as assigned

You’ll Need To Have:

• Customer service skills
• Computer skills & the ability to learn new software
• Knowledge of tools & equipment

We’d Love If You Have:

• Mechanical aptitude
• Previous parts experience

Physical Requirements Of The Job:

• Ability to lift up to 50 lbs.
• Ability to sit, stand & walk for the majority of your shift
• Ability to occasionally push, pull, squat, bend, & reach

*Employment offers are contingent on drug-screen and background check. Acme Tools is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.