PARTS COUNTER

Triple Crown Ford; Stephenville (TX); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Free Training & Advancement

Health and Wellness Plans

Employee Discount Program

401k

Flexible Spending Account

Job summary

Triple Crown Ford Lincoln in Stephenville, TX is seeking a Parts Counter Associate to assist guests with parts orders, pull parts, and keep inventory organized. You will communicate with guests, vendors, and service staff to ensure accurate, timely parts fulfillment.

Responsibilities include notifying about back-ordered or special-order parts, coordinating with the service team, and maintaining detailed records of orders and returns.

Qualifications

• Previous parts retail sales experience.
• A valid driver's license and acceptable driving record.

Responsibilities

• Assist guests in person, on the phone, or online with parts orders.
• Pull and fill parts orders and maintain organized inventory records.
• Notify when parts are out of stock and source replacements as needed.
• Coordinate with Service Advisors and other staff to fulfill orders.

Skills

Parts retail sales experience

Job description

PARTS COUNTER# PARTS COUNTERTriple Crown Ford Lincoln - Stephenville, TX 76401## Description| || --- || As a Parts Counter Associate, you are responsible for assisting guests primarily through the shop, on the phone, or online. You’ll provide exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates, and communicating with our internal team, external vendors, and guests in a friendly, professional, and efficient manner. This role is a great entry point to for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales. What You’ll Do: * Inform customers of companion part requirements and specials, ensuring the customer is exposed to the full product line * Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention * Locate out-of-stock parts from outside sources and submit emergency order if necessary * Notify Service Advisor when special order parts are received * Follow-up on back-ordered parts * On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up * Assist outside sales representatives with their orders * Ensure all internal requests for parts are billed on service repair order * Maintain organized records of repair orders, invoices, insurance estimates and special-order parts * Assist Parts Manager in maintaining a lost sales tracking program. What You’ll Need: * Previous parts retail sales experience * A valid driver’s license and acceptable driving record * Excellent follow-up skills, frequently communicating inventory and availability of parts * A professional appearance and work ethic * Excellent organizational skills * Ability to multi-task in a fast-paced environment What We Offer: * Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. * Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. * Enjoy Complimentary Group Life Insurance for Added Peace of Mind. * Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team. * Shop and Save with our generous discounts on Sales, Service, and Parts at Any Platinum Location. * Secure Your Future - Build Wealth with a 401k * Smart Savings, Smart Choices – Flexible Spending Account - Save on Taxes for Qualified Expenses |