PARTS BACK COUNTER COUNTER

PLATINUM CHEVROLET CADILLAC LLC; Terrell (TX); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Free Training & Advancement

Medical, Dental, Vision Plans

Group Life Insurance

Employee Referral Bonus

Employee Discounts

401k

Flexible Spending Account

Résumé du poste

Priority Dispatch Corp. seeking a Parts Counter Associate to assist guests in the shop, on the phone, or online. You will pull and fill orders, organize inventory, and coordinate with internal teams and vendors to ensure timely parts delivery.

The role is ideal for a car enthusiast with experience in the automotive industry and knowledge of parts sales, who can provide exceptional guest service and problem-solving skills in a dynamic setting.

Qualifications

• Previous parts retail sales experience.
• A valid driver’s license and acceptable driving record.
• Excellent follow-up and communication about inventory and availability of parts.
• A professional appearance and work ethic.
• Excellent organizational skills and ability to multi-task in a fast-paced environment.

Responsabilités

• Assist guests in person, by phone, or online with parts requests.
• Pull and fill parts orders and ensure accuracy.
• Organize and maintain inventory and stock levels.
• Notify Parts Manager of out-of-stock parts or urgent needs.
• Locate parts from external sources and submit emergency orders if needed.
• Inform Service Advisors when special order parts arrive and process will-call and back-orders.
• Keep records of repairs, invoices, and special-order parts.

Connaissances

Retail sales experience

Customer service

Product knowledge

Organizational skills

Communication skills

Outils

POS system

Inventory software

Description du poste

As a Parts Counter Associate, you are responsible for assisting guests primarily through the shop, on the phone, or online. You’ll provide exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates, and communicating with our internal team, external vendors, and guests in a friendly, professional, and efficient manner.This role is a great entry point to for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales.What You’ll Do:Inform customers of companion part requirements and specials, ensuring the customer is exposed to the full product lineNotify Parts Manager of out-of-stock parts or shop materials that need immediate attentionLocate out-of-stock parts from outside sources and submit emergency order if necessaryNotify Service Advisor when special order parts are receivedFollow-up on back-ordered partsOn a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked upAssist outside sales representatives with their ordersEnsure all internal requests for parts are billed on service repair orderMaintain organized records of repair orders, invoices, insurance estimates and special-order partsAssist Parts Manager in maintaining a lost sales tracking program.What You’ll Need:Previous parts retail sales experienceA valid driver’s license and acceptable driving recordExcellent follow-up skills, frequently communicating inventory and availability of partsA professional appearance and work ethicExcellent organizational skillsAbility to multi-task in a fast-paced environmentWhat We Offer:Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.Enjoy Complimentary Group Life Insurance for Added Peace of Mind.Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.Shop and Save with our generous discounts on Sales, Service, and Parts at Any Platinum Location.Secure Your Future - Build Wealth with a 401kSmart Savings, Smart Choices – Flexible Spending Account - Save on Taxes for Qualified Expenses