Auto Parts Counter Sales - Belton, TX

A-Line Auto Parts; Belton (TX); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

A-Line Auto Parts is hiring an Auto Parts Counter Sales Associate who will assist customers, process transactions, and support daily store operations. You will greet customers, answer questions, and help locate parts with strong product knowledge.

The role requires outstanding customer service, basic math, and English reading/writing skills, with background checks and possible drug testing. Join a team-focused environment and contribute to a smooth store operation.

Qualifications

• High school diploma or GED required.
• ASE Counterman I training certification required or in progress.
• Background and criminal history checks required.
• Physical, human performance evaluation, and drug test may be required.
• Strong attendance and punctuality expected.

Responsibilities

• Greet customers promptly and answer questions about parts, price, availability and function.
• Process transactions and create invoices with accurate totals.
• Accept payments, make change, and wrap or bag merchandise.
• Assist with special orders and order processing as needed.
• Stock shelves, maintain displays, and keep the store clean and organized.
• Assist with deliveries/pickups and daily store operations as required.
• Maintain a professional appearance and provide excellent customer service.

Skills

Customer service

Cash handling

Math basics

Reading & writing English

Attendance

Education

GED or high school diploma

ASE Counterman I Training

Job description

Great Service Starts at the Counter!Do you enjoy helping people find solutions? As an Auto Parts Counter Sales Associate, you'll assist customers with their parts needs, process transactions, and deliver a positive shopping experience. You'll also support daily store operations, including stocking merchandise, organizing inventory, maintaining the facility, and assisting with deliveries and pickups as needed. Bring your customer service skills, willingness to learn, and team-first attitude to a company that keeps business moving!The primary job functions include, but are not limited to:Greet each customer in a timely manner and answer the telephone within three (3) ringsAnswer each customer’s questions regarding price, availability and function of merchandiseObtain merchandise from shelf for customer or receives any merchandise selected from shelf by customer and creates invoiceObtain merchandise requested by customer or receives merchandise selected by customerEnsure that each customer receives outstanding customer service by providing a friendly environment, which includes, greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer serviceTotals price and tax on merchandise purchased by customer to determine billAccepts payment and makes changeWraps or bags merchandise for customersObtains signature on charge invoices and accepts payment and makes change on cash invoicesCorrectly places any special orders as required by customerBalances cash drawer at the end of the shift (if necessary)Stock shelves, counters, or tables with merchandiseSets up advertising displays or arranges merchandise on counters or tables to promote salesStamps, marks, or tags price on merchandiseBags or boxes orders accordinglyEnsure outgoing transfers are processed properly and timelyCleans shelves, counters, or tablesMaintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with all OSHA and company safety procedures, rules, and regulationsMay have custodial duties including sweeping warehouse/showroom regularly, dusting shelves as needed, organizing merchandise, cleaning and stocking rest rooms as needed, and keeping all aisles clear with no merchandise on the floorPresent a good image of the company through proper dress and attitudeMust participate in and complete sponsored and supported trainingAttends training or uses electronic media to increase product knowledgePerforms other duties and assignments as directed by managementMaintain grounds and parking lotMaintain a satisfactory attendance record and appearanceThe skill requirements include, but are not limited to:Ability to work well with others and assist customer cooperatively and courteouslyExemplary company work recorded, including attendanceMust be able to work in a high paced, busy atmosphereRelated experience in the auto parts industry preferredMust be able to follow oral and written instructionsMust have basic math skills including addition, subtraction, multiplication and divisionAbility to read and write in EnglishMust successfully complete background and criminal history checksMust pass a physical, human performance evaluation and a drug testGood understanding of and adherence to company policies and proceduresMust maintain regular and prompt attendanceAttitude that supports the Company’s goals and valuesEducation RequirementsHigh school diploma or general education degree (GED); or equivalent combination of education and experienceCertification RequirementsCompleted ASE counterman I training courseMeets all requirements to qualify for inclusion on AOC Approved Driver List#AL123