PARTS COUNTER

SOUTHWEST FORD INC; Weatherford (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free training & advancement

Medical, dental, vision plans

Group life insurance

Employee referral bonus program

Discounts on parts, service, and sales

401k

Flexible Spending Account

Job summary

SOUTHWEST FORD INC is hiring a Parts Counter Associate in Weatherford, TX. You’ll assist guests in-store, by phone, or online, pulling and filling orders, organizing inventory, and communicating with our team and vendors.

The role emphasizes excellent follow-up, attention to stock, and friendly, professional service. Benefits include medical plans, Life, 401k, and employee discounts.

Qualifications

• Previous parts retail sales experience.
• A valid driver’s license and acceptable driving record.
• Excellent follow-up skills and communication of inventory.
• Professional appearance and work ethic.
• Excellent organizational skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Inform customers of companion part requirements and specials, ensuring the customer is exposed to the full product line
• Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside sources and submit emergency order if necessary
• Notify Service Advisor when special order parts are received
• Follow-up on back-ordered parts
• On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up
• Assist outside sales representatives with their orders
• Ensure all internal requests for parts are billed on service repair order
• Maintain organized records of repair orders, invoices, insurance estimates and special-order parts
• Assist Parts Manager in maintaining a lost sales tracking program.

Skills

Parts retail sales experience

Follow-up skills

Organizational skills

Multi-tasking

Professional appearance

Excellent communication

Job description

Job DetailsJob Location: SouthWest Ford - Weatherford, TX 76087

As aParts Counter Associate, you are responsible for assisting guests primarily through the shop, on the phone, or online.You’ll provide exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates, and communicating with our internal team, external vendors, and guests in a friendly, professional, and efficient manner.

What You’ll Do:

• Inform customers of companion part requirements and specials, ensuring the customer is exposed to the full product line
• Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside sources and submit emergency order if necessary
• Notify Service Advisor when special order parts are received
• Follow-up on back-ordered parts
• On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up
• Assist outside sales representatives with their orders
• Ensure all internal requests for parts are billed on service repair order
• Maintain organized records of repair orders, invoices, insurance estimates and special-order parts
• Assist Parts Manager in maintaining a lost sales tracking program.

What You’ll Need:

• Previous parts retail sales experience
• A valid driver’s license and acceptable driving record
• Excellent follow-up skills, frequently communicating inventory and availability of parts
• A professional appearance and work ethic
• Excellent organizational skills
• Ability to multi-task in a fast-paced environment

What We Offer:

• Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
• Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
• Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
• Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
• Shop and Save with our generous discounts on Sales, Service, and Parts at Any Platinum Location.
• Secure Your Future - Build Wealth with a 401k
• Smart Savings, Smart Choices – Flexible Spending Account - Save on Taxes for Qualified Expenses