Parts Counter

Sonsray,-Inc.; Salem (OR); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical coverage (PPO + HSA)

Dental, Vision, and Life insurance

401K with employer contributions

Annual vacation

Uniforms provided

Boot voucher

Volunteer day

Birthday meal

Open-door policy

Job summary

Sonsray is seeking a Parts Counter Representative in Salem, OR to support our Machinery division. The role focuses on counter sales, parts support for mechanics and customers, and inventory accuracy in a fast-paced environment.

Ideal candidates have 5+ years of parts counter experience with CASE/CE or similar brands, strong customer service skills, and the ability to work with warehouse operations. Medical, 401(k), and growth opportunities are provided.

Qualifications

• Minimum 5 years parts counter experience with CASE/CE dealership or other major brand dealer.
• Knowledge of CE Machinery a major plus
• Energetic, career minded, people oriented with strong computer and business skills.
• Valid driver’s license with acceptable driving record.
• Strong customer service skills and a team-oriented mindset.
• Ability to work in a warehouse/parts environment with lifting and equipment use.
• Forklift experience is a plus (or willingness to be trained).

Responsibilities

• Provide parts support to mechanics and customers by answering calls and counter sales.
• Process and fulfill parts orders, including pickup or delivery.
• Deliver parts to customer locations as needed.
• Receive, stock, and organize inventory; maintain accurate counts.
• Maintain cleanliness and organization of the parts department.
• Operate a forklift to load and unload pallets (training provided if needed).
• Package and ship parts and cores; receive and stage units for installation.
• Record sales, deliveries, and related documentation.
• Occasionally travel to customer locations following safety regulations.
• Perform other duties to support dealership operations and objectives

Skills

Parts counter experience

CE machinery knowledge

Customer service

Team oriented

Forklift experience

Job description

Job Title: Parts Counter
Location: Salem, OR
Job Type: Full-Time
Salary Range: $25 to $30 hourly depending on experience

Position Summary

We are seeking a reliable and customer-focused Parts Counter Representative to support our Machinery division. This role is ideal for someone who enjoys a fast-paced environment, works well with mechanics and customers, and takes pride in keeping inventory organized and accurate.

Responsibilities

• Provide parts support to mechanics and customers by answering incoming calls and assisting with counter sales.
• Process and fulfill parts orders, including preparing orders for pickup or delivery.
• Deliver parts to customer locations as needed.
• Receive, stock, and organize inventory; maintain accurate physical inventory counts.
• Maintain cleanliness and organization of the parts department.
• Operate a forklift to load and unload pallets (training provided if needed).
• Package and ship parts and cores; receive and stage units for installation.
• Accurately record sales, deliveries, and related documentation.
• Occasionally travel to customer locations while following all safety and driving regulations.
• Perform other duties as assigned to support dealership operations and objectives

Qualifications

• Minimum 5 years parts counter experience with CASE/CE dealership or other major brand dealer.
• Knowledge of CE Machinery a major plus
• Looking for an energetic, career minded, people oriented individual with highly developed computer and business skills.
• Valid driver’s license with an acceptable driving record.
• Strong customer service skills and a team-oriented mindset.
• Ability to work in a warehouse/parts environment, including lifting, standing, and operating equipment.
• Attention to detail and ability to stay organized in a busy setting.
• Forklift experience is a plus (or willingness to be trained).
• Previous parts, warehouse, or equipment-related experience is preferred but not required.
• Ability to follow safety rules, policies, and procedures at all times.

About Sonsray

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.

Why work here?

At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members:

• Medical coverage (PPO + HSA options)
• Dental, Vision, and Life insurance provided at no cost
• 401K with competitive employer contributions
• 80 hours of annual vacation, increasing with years of service
• Uniforms provided annually
• Annual boot voucher of $175.00
• One full paid day off annually for community volunteer work
• Birthday meal provided by Sonsray
• Privately owned and operated, with decisions made based on core values rather than corporate directives
• Annual Holiday Party, including covered airfare and hotel for employees and a guest
• Emphasis on company growth and employee development
• Open-door policy, fostering a collaborative environment with active owner and management involvement