Parts Counter

SONSRAY, Inc.; Vernon (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical coverage (PPO + HSA options)

Dental, Vision, and Life insurance

401K with employer contributions

Vacation time

Boot voucher

Volunteer day

Birthday meal

Job summary

Sonsray in Vernon, CA is seeking a Parts Counter associate to support Fleet Services/Thermo King. You’ll assist customers and technicians, identify parts, and process orders with accuracy. You’ll maintain inventory records, stock parts, and collaborate with service to ensure timely parts for repairs.

Strong knowledge of parts, good communication, and teamwork are essential for delivering excellent customer service in a busy shop environment.

Qualifications

• Experience in a parts counter role, preferably in a dealership or heavy equipment environment.
• Strong knowledge of parts and mechanical components.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist customers and technicians in identifying and obtaining the correct parts.
• Process parts orders and handle transactions.
• Maintain inventory records and conduct regular stock checks.
• Receive and stock new parts shipments and organize storage.
• Collaborate with service department to ensure parts availability for repairs.

Skills

Parts knowledge

Mechanical components

Customer service

Inventory systems

Communication

Teamwork

Heavy lifting

Education

High school diploma or equivalent

Technical certification or degree a plus

Tools

Parts catalogs

Inventory management systems

Job description

Looking for a career where you can make an impact?

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Join SONSRAY and be part of a team that keeps industries moving forward!

At SONSRAY, we are more than just a dealership – we are industry leaders dedicated to keeping businesses moving. Serving the construction, transportation, and agricultural sectors, we provide top-tier equipment, exceptional customer service, and innovative solutions that drive success.

Our comprehensive offerings include equipment sales, rentals, parts, maintenance, and repairs, ensuring our customers have everything they need to operate efficiently.
With a growing team of 500+ employees across 33+ locations in 9 states, we foster a dynamic work environment that values growth, innovation, and performance-driven success.

Whether you’re looking to build your career or support industries that power our world, SONSRAY is the place to make an impact.

Ready to power industries and drive success?

Job Title: Parts Counter
Location: Vernon, CA
Job Type: Full-time
Salary Range: $22.00 - $25.00 an hour

Position Summary

We are seeking a dedicated and knowledgeable Parts Counter associate to join our team in Vernon, CA. This role will primarily support Sonsray Fleet Services/Thermo King. The ideal candidate will be responsible for assisting customers and technicians with their parts needs, ensuring efficient inventory management, and contributing to overall customer satisfaction.

Responsibilities

• Assist customers and service technicians in identifying and obtaining the correct parts for their equipment.
• Process parts orders, including looking up parts, checking availability, and handling transactions.
• Maintain accurate inventory records and participate in regular stock checks.
• Receive and stock new parts shipments, ensuring proper organization and storage.
• Address customer inquiries and resolve any parts-related issues in a professional and timely manner.
• Collaborate with the service department to ensure parts are available when needed for repairs.
• Provide exceptional customer service and build strong relationships with clients.
• Stay up-to-date with product knowledge and industry trends.

Qualifications

• Previous experience in a parts counter role, preferably within a dealership or heavy equipment environment.
• Strong knowledge of parts and mechanical components.
• Excellent communication and interpersonal skills.
• Proficiency in using parts catalogs and inventory management systems.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Ability to lift and move heavy parts as required.
• High school diploma or equivalent; technical certification or degree is a plus.

About Sonsray

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.

Why work here?

At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. Here is what we offer all our team members:

• Medical coverage (PPO + HSA options)
• Dental, Vision, and Life insurance provided at no cost
• 401K with competitive employer contributions
• 80 hours of annual vacation, increasing with years of service
• Uniforms provided annually
• Annual boot voucher of $175.00
• One full paid day off annually for community volunteer work
• Birthday meal provided by Sonsray
• Privately owned and operated, with decisions made based on core values rather than corporate directives
• Annual Holiday Party, including covered airfare and hotel for employees and a guest
• Emphasis on company growth and employee development
• Open-door policy, fostering a collaborative environment with active owner and management involvement

Join the SONSRAY Team and be part of something bigger!