Parts Counter

Gateway Dealer Network, LLC; Columbia (SC); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life & Dis

Employee Discounts

401K Plan with Company Match

Flexible Spending Account

Paid Holidays & Vacation

Training & Advancement Opportunit

Job summary

Gateway Dealer Network, LLC is seeking a Parts Counter professional in Columbia, SC to assist customers with parts selection and to support the Parts team. The role includes coordinating with Sales, Service and Rental departments to ensure customer satisfaction and accurate inventory management.

The position pays $24.00–$27.00 per hour DOE and requires strong customer service, data entry skills, and the ability to learn our inventory software quickly.

Qualifications

• Previous experience in automotive or construction industry preferred.
• Excellent customer service, interpersonal, and communication skills (verbal and written).
• Must manage heavy phone volume with strong data entry skills and detail orientation.
• Strong organizational skills and high proficiency with computer programs.
• Professional, hardworking, customer-friendly approach; team player.
• Must learn company designated software within a reasonable time.

Responsibilities

• Assist customers in selecting parts in a friendly, professional, and efficient manner.
• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
• Monitor inventory to identify parts needing special ordering.
• Assist Parts Manager in reconciling discrepancies between computer and physical inventory.

Skills

Customer service

Data entry

Attention to detail

Organizational skills

Teamwork

Tools

Inventory software

Job description

Parts Counter Position

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Are you a driven professional looking to jump start your career? Then come join our growing team! We are a leading provider of compact equipment for global construction, rental, landscaping, agriculture, grounds maintenance, government, utility, industrial and mining markets. We strive to empower our customers to do their jobs more efficiently and effectively.

Parts Counter

$24.00-$27.00 DOE

Monday-Friday (7am-5pm)

Great Benefits!

Essential Functions:

• Assists all customers in selecting required parts in a friendly, professional, and efficient manner.
• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
• Knowledge and ability to monitor inventory to determine which parts require special ordering.
• Ability to assist the Parts Manager in analyzing and resolving discrepancies between computer inventory and actual parts on hand.

Job Requirements:

• Previous experience working in automotive or construction industry preferred.
• Excellent customer service, interpersonal, and communication skills (verbal and written).
• Must be able to manage heavy phone volume with great data entry skills while paying close attention to details.
• Have strong organizational skills, attention to detail, and an elevated level of competence with computer related programs.
• Be professional and hard working with a customer-friendly approach to service.
• Be comfortable working in a team setting.
• Must be able to learn company designated software within a reasonable amount of time allotted.

Disclaimer: May perform other duties, as assigned

Work Environment/Physical Demands:

• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
• Answering the phone and speaking with customers and employees.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Reports to: Branch Manager

Job Type: Full-time

Required experience:

• Construction Equipment Industry: 3 years

Benefits:

• Health, Dental, Vision, Life & Disability Policies
• Employee Discounts
• 401K Plan with Company Match
• Flexible Spending Account
• Paid Holidays & Vacation
• Training & Advancement Opportunities

Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.