Parts Counter

Bobcat - Gateway Dealer Network; Bowling Green (KY); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life & Disabil

Employee Discounts

401K Plan with Company Match

Flexible Spending Account

Paid Holidays & Vacation

Training & Advancement Opportunities

Job summary

Bobcat - Gateway Dealer Network is seeking a Parts Counter professional to assist customers in selecting parts and coordinating with internal teams to ensure satisfaction. The role offers weekday hours, a starting pay of $23.00 per hour plus experience-based increases, and attractive benefits.

Ideal candidates have automotive or construction industry exposure, strong communication and data-entry skills, and the ability to learn dealership software quickly, with a team-oriented work environment.

Qualifications

• Previous experience in automotive or construction industry preferred.
• Excellent customer service, interpersonal, and communication skills.
• Ability to manage heavy phone volume with high data-entry accuracy.
• Strong organizational skills and attention to detail.
• Professional, hardworking, customer-friendly attitude.
• Comfortable working in a team setting.
• Ability to learn company designated software promptly.

Responsibilities

• Assists customers in selecting required parts in a friendly, professional manner.
• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
• Monitor inventory to determine parts that require special ordering.
• Assist the Parts Manager in reconciling discrepancies between system and physical inventory.

Skills

Customer Service

Data Entry

Inventory Knowledge

Team Player

Computer Proficiency

Job description

We take pride in our culture and strive to make Bobca t – G DN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Parts Counter Position Are you a driven professional looking to jump start your career? Then come join our growing team! We are a leading provider of compact equipment for global construction, rental, landscaping, agriculture, grounds maintenance, government, utility, industrial and mining markets. We strive to empower our customers to do their jobs more efficiently and effectively.

Parts Counter $23.00 & Up DOE Monday -Friday (7am-5pm) Great Benefits Essential Functions

• Assists all customers in selecting required parts in a friendly, professional, and efficient manner.
• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
• Knowledge and ability to monitor inventory to determine which parts require special ordering.
• Ability to assist the Parts Manager in analyzing and resolving discrepancies between computer inventory and actual parts on hand.

Job Requirements:

• Previous experience working in automotive or construction industry preferred.
• Excellent customer service, interpersonal, and communication skills (verbal and written).
• Must be able to manage heavy phone volume with great data entry skills while paying close attention to details.
• Have strong organizational skills, attention to detail, and an elevated level of competence with computer related programs.
• Be professional and hard working with a customer-friendly approach to service.
• Be comfortable working in a team setting.
• Must be able to learn company designated software within a reasonable amount of time allotted.

Disclaimer : May perform other duties, as assigned Work Environment/Physical Demands:

• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
• Answering the phone and speaking with customers and employees.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Reports to: Branch Manager Job Type: Full-time Required experience:

• Construction Equipment Industry: 3 years

Benefits:

• Health, Dental, Vision, Life & Disability Policies
• Employee Discounts
• 401K Plan with Company Match
• Flexible Spending Account
• Paid Holidays & Vacation
• Training & Advancement Opportunities

Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.