Parts Counter

Gateway Dealer Network, LLC in; Bowling Green (KY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee discounts

401(k) with company match

Flexible spending account

Paid holidays

Paid vacation

Pre-employment drug screening

Job summary

Gateway Dealer Network, LLC in Bowling Green, KY is seeking a Parts Counter Associate to help customers select required parts, coordinate with Sales, Service and Rental departments, and ensure accurate inventory control.

This full-time role features a dog-friendly work environment, emphasis on customer service, data entry and teamwork, with pay starting at $18.00 per hour DOE and qualification-driven advancement opportunities.

Qualifications

• Excellent customer service, interpersonal, and communication skills.
• Data entry skills with high accuracy.
• Strong organization and attention to detail.
• Ability to learn company designated software quickly.
• Experience in automotive or construction industry preferred.

Responsibilities

• Assists all customers in selecting required parts in a friendly, professional, and efficient manner.
• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
• Monitor inventory to determine which parts require special ordering.
• Assist the Parts Manager in analyzing and resolving discrepancies between computer inventory and actual parts on hand.
• May perform other duties, as assigned.
• Answering the phone and speaking with customers and employees.

Job description

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Parts Counter Position

Are you a driven professional looking to jump start your career? Then come join our growing team ! We are a leading provider of compact equipment for global construction, rental, landscaping, agriculture, grounds maintenance, government, utility, industrial and mining markets. We strive to empower our customers to do their jobs more efficiently and effectively.

Parts Counter Position

$18.00 Up DOE

Dog Friendly Work Environment

Essential Functions :

Assists all customers in selecting required parts in a friendly, professional, and efficient manner.

Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.

Knowledge and ability to monitor inventory to determine which parts require special ordering.

Ability to assist the Parts Manager in analyzing and resolving discrepancies between computer inventory and actual parts on hand.

Job Requirements :

Previous experience working in automotive or construction industry preferred.

Excellent customer service, interpersonal, and communication skills (verbal and written).

Must be able to manage heavy phone volume with great data entry skills while paying close attention to details.

Have strong organizational skills, attention to detail , and an elevated level of competence with computer related programs.

Be professional and hard working with a customer-friendly approach to service.

Be comfortable working in a team setting.

Must be able to learn company designated software within a reasonable amount of time allotted.

Disclaimer : May perform other duties, as assigned

Work Environment/Physical Demands:

Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.

Answering the phone and speaking with customers and employees.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Reports to: Branch Manager

Job Type: Full-time

Required experience:

Construction Equipment Industry: 3 years

Health, Dental, Vision, Life & Disability Policies

Employee Discounts

401K Plan with Company Match

Flexible Spending Account

Paid Holidays & Vacation

Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.