Parts Coordinator

ADMAR SUPPLY CO INC; Town of Cicero (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

ADMAR SUPPLY CO INC is seeking a Parts Clerk in the Cicero, NY area to fulfill parts orders and support the Service Department. The role requires meticulous attention to detail, strong customer service, and reliable daily operations.

Responsibilities include shipping orders, inventory counts, vendor purchases, stock management, and assisting customers with parts selections. Occasional delivery to branches and back-up support for the Service Writer are included.

Qualifications

• Associates degree preferred; two years in equipment rental or related field.
• Basic computer skills required.
• Strong customer relations and verbal communication skills.
• Valid drivers license.

Responsibilities

• Ship outgoing orders daily to ensure customer satisfaction.
• Perform cycle counts to maintain inventory accuracy.
• Place purchases with vendors within cutoff times.
• Maintain inventory levels and reorder points.
• Assist customers with parts selections and pickups.
• Enter parts transactions in the system and transfers as needed.
• Support Service Writer when needed.

Skills

Customer service

Verbal communication

Computers

Education

Associate degree preferred

Job description

Description

Primary Purpose:

This position fulfills parts orders for Admar customers and the Service Department. This position requires a high degree of detail and accuracy, and should be fulfilled by a person who has a strong attention to detail and is passionate about customer service.

Essential Functions:

• Ship all outgoing orders on a daily basis to insure customer satisfaction.
• Perform regular cycle count inventory to insure accurate inventory accounting.
• Places all parts purchases direct to vendors within vendor cut off times on a daily basis.
• Place regular weekly stock order to insure proper inventory levels.
• Receive and put away stock parts orders upon arrival.
• Update and maintain accurate bin location by part number to insure top notch parts organization.
• Maintaining parts inventory reorder levels and adjusting as required.
• Actively manage and return unneeded parts within manufacturers guidelines.
• Maintain customer pick up area, and follow up with customer for items not picked up.
• Assist customers with parts selections as required.
• Communicate with customers on a daily basis for parts received, and problem parts orders.
• Enter parts received and orders filled in computer as required by parts room policy.
• Create and update parts inventory transfers as requested by branches
• Pick-up and delivery of parts as requested by Branch Manager.
• Parts room housekeeping and organization to show the highest quality organization levels to our walk in customers.
• Act as back up to Service Writer in supporting necessary activities when the Service Writer is absent.

Requirements

Required Experience / Education

• Associates degree preferred; minimum of two years’ experience in the equipment rental business or equivalent combination of education and experience. Some mechanical knowledge desired.
• Basic computer skills
• High level of customer relations skills
• Strong verbal skills to work with Mechanics and customers.
• Valid driver’s license