Parts Coordinator

Gerber Collision & Glass; Tontitown (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading collision repair company as a Parts Coordinator, responsible for managing parts and ensuring exceptional customer service. This role involves ordering, receiving, and dispatching parts, while maintaining accuracy and quality. Ideal candidates will have a high school diploma and experience in automotive parts, with strong communication and organizational skills. Competitive hourly pay and benefits are offered from day one.

Benefits

Paid Time Off

Parental leave

401(k) with company match

Disability and life insurance

Continuing education

Qualifications

• 1-3+ years experience with automotive parts, auto body parts a plus.
• Customer service skills, organizational ability, problem-solving skills.
• I-Car Gold Class certification (or working towards it).

Responsibilities

• Manage ordering, receiving, storing, dispatching, and returning parts.
• Ensure timely delivery to meet production schedules.
• Communicate customer requests and needs effectively.

Skills

Effective communication skills

Attention to detail

Problem-solving skills

Organizational skills

Education

High School Diploma or equivalent

Tools

Mitchell

Audatex

Car-part

Progi

APU

LKQ B2B

Job description

Join to apply for the Parts Coordinator role at Gerber Collision & Glass

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Join to apply for the Parts Coordinator role at Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

Company: Gerber Collision & Glass

Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America, with over $2 billion in sales, more than 800 locations, and a team of over 10,000 across the US and Canada. We are passionate about delivering exceptional customer service and being the best in the industry.

We invite you to join our team. Gerber offers great opportunities for career growth and development. We value diversity and encourage all qualified individuals, including those with disabilities and Protected Veterans, to apply.

Job Description

The Parts Coordinator is responsible for providing an exceptional customer experience by managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. The role involves verifying the accuracy and quality of parts received, ensuring timely delivery to meet the production schedule.

Key Job Responsibilities

• Execute the WOW (Wow Operating Way) plan consistently.
• Communicate customer requests and needs effectively to the team.
• Work with vendors to order and receive parts, ensuring correctness and quality.
• Distribute parts to the shop in accordance with the schedule.
• Enter invoices into the Management Information System (MIS).
• Label, track, and store parts appropriately.
• Monitor vendor performance and reconcile invoices regularly.
• Post and file invoices and credit memos promptly.
• Ensure vendor discounts are correctly applied to maintain profit margins.

Education and Experience

• High School Diploma or equivalent.
• 1-3+ years experience with automotive parts, auto body parts a plus.
• Customer service skills, organizational ability, problem-solving skills.
• I-Car Gold Class certification (or working towards it).

Skills and Abilities

• Effective communication skills, both verbal and written.
• Attention to detail and high accuracy.
• Ability to manage a fast-paced environment and multi-task.
• Knowledge of vehicle repair practices and relevant MIS software.
• Proficiency in tools like Mitchell, Audatex, Car-part, Progi, APU, LKQ B2B.
• Strong problem-solving skills and organizational skills.
• Ability to work well with others and adapt to changing priorities.

Other Requirements

• Physical ability to bend, crouch, reach, and handle tools.
• Lifting in excess of 50 lbs.

Note: Duties and responsibilities may change; reasonable accommodations are available for qualified individuals with disabilities.

Benefits

• Paid Time Off, parental leave, holidays.
• Insurance coverage effective Day 1.
• 401(k) with company match.
• Disability and life insurance.
• Continuing education, safety glasses, uniform stipends.

Gerber is an equal opportunity employer committed to diversity and inclusion.

About Us

Gerber Collision & Glass has been providing quality collision repair services for over 80 years. Visit gerbercareers.com to learn more.

Compensation

$16.00-$18.00 per hour, depending on experience.