Parts Consultant

MarineMax Services Inc; Rogers (MN); On-site; USD 19,000 - 28,000; Full time

Job summary

MarineMax Services Inc in Rogers, MN seeks a Parts Consultant to support the Parts Manager and staff, handling stocking, receiving, inventory control, and customer service in the Ship’s Store. You will maintain displays, process orders with vendors, keep catalogs up to date, and work with technicians and customers to ensure accurate, efficient parts operations.

Responsibilities include stocking, issuing and inventory control, vendor coordination, and presenting a professional, organized parts

Qualifications

• Experience with stocking, receiving and inventory control, including cycle counts.
• Ability to serve internal or external customers professionally and knowledgeably.
• Maintain clean, professional store and parts department presentation.

Responsibilities

• Serve customers in a professional and knowledgeable manner.
• Stock, issue, receive and perform inventory control activities.
• Sort and place materials on racks, shelves or bins.
• Maintain a clean store appearance and up-to-date catalogs.
• Process orders with vendors and manufacturers as directed.
• Read schedules to move or distribute items as required.
• Maintain relationships with factory and vendors for quality control.
• Inform technicians and customers of arrivals of special order parts.
• Prepare special sales displays to move products.

Skills

Customer service

Inventory control

Stocking

Vendor relations

Tools

IDS

Job description

OVERVIEW:

The Parts Consultant is responsible for providing support to the Parts Manager and parts staff. Responsibilities include providing superior customer service and ensuring the smooth operation of the parts department through receiving, stocking and distributing equipment and parts to other departments. The Parts Consultant is also responsible for the appearance of the Parts Department and Ship’s Store.

KEY RESPONSIBILITIES:

• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials and parts on racks, shelves, or in bins.
• Maintain a clean and professional store and parts department.
• Enter parts inventory information through use of IDS .
• Place price tags as appropriate on merchandise
• Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Special order merchandise as necessary while working with customer for best price
• Prepare special sales and clearance displays to move product
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned

PHYSICAL REQUIREMENTS:

• Lifting and Carrying: The ability to lift, push, pull, or carry heavy objects, often more than 50 pounds.
• Physical Stamina: Ability to stand and walk for long periods, sometimes up to several hours a day.
• Climbing and Balance: Ability to climb vertical ladders and navigate stairs
• Weather Conditions: Exposure to extreme weather conditions including heat and cold

KEY RESULT AREAS:

• Customer satisfaction and enthusiasm
• Presentable and professional Ships Store
• Knowledge of products sold
• Ability to speak effectively with customers
• Accurate inventory maintenance
• Movement of products – no old merchandise in inventory
• Ability to work well with others
• Ability to work with minimum supervision
• Organized and presentable promotions

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.