Parts Consultant

MarineMax Brand; Islamorada (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

MarineMax Brand in Islamorada, FL is seeking a Parts Consultant to support the Parts Manager by providing excellent customer service and ensuring smooth department operations. You will stock, handle inventory control, process orders, interface with technicians and vendors, and maintain up-to-date catalogs and price tags to keep service flowing efficiently.

Attention to detail, accurate paperwork, and the ability to read production and service orders are critical to meet deadlines and support

Qualifications

• Customer service experience in a retail or service environment.
• Strong inventory control and cycle counting abilities.
• Ability to read schedules, orders and requisitions to move or distribute items.

Responsibilities

• Serve internal or external customers professionally.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials on racks, shelves or bins.
• Enter parts inventory information via IDS.
• Place price tags on merchandise.
• Process orders with vendors/manufacturers as directed by Parts Manager.
• Read production/shipping orders to determine items to move.
• Maintain relationships with factories and vendors for product quality control.
• Inform technicians and customers about arrival of parts.
• Ensure invoices match work orders and up-to-date catalogs.

Skills

Customer service

Inventory control

Stocking & replenishment

Order processing

Vendor coordination

Communication

Tools

IDS

Job description

OVERVIEW: The Parts Consultant is responsible for providing support to the Parts Manager and parts staff. Responsibilities include providing customer service and ensuring the smooth operation of the parts department through receiving, stocking and distributing equipment and parts to other departments.

KEY TASKS:

• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials and parts on racks, shelves, or in bins.
• Enter parts inventory information through use of IDS.
• Place price tags as appropriate on merchandise
• Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Place orders for special order parts as required
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned.

KEY RESULT AREAS:

• I nternal/external customer satisfaction
• Accurate paperwork and parts files
• Communicate effectively with internal and external customers about products
• Inventory maintenance
• Adequate inventory and turnaround time of ordering to ensure timely completion of service work
• Up-to-date catalogs and parts brochures

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.