Parts Consultant

MarineMax Brand; Marathon (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading marine retail company in Marathon, Florida, is looking for a Parts Consultant to support the Parts Manager and ensure effective operation of the parts department. Responsibilities include customer service, inventory management, and collaboration with technicians and vendors. The ideal candidate should possess strong communication skills and experience in parts management. This position offers an opportunity to contribute to a dynamic team in a client-focused environment.

Qualifications

• Experience in customer service and parts management.
• Ability to perform inventory control functions.
• Excellent communication skills for effective customer interaction.

Responsibilities

• Provide support to the Parts Manager and parts staff.
• Ensure the smooth operation of the parts department.
• Maintain good working relationships with customers and vendors.
• Enter parts inventory information through IDS.
• Place price tags as appropriate on merchandise
• Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Place orders for special order parts as required
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned.

Skills

Customer service

Inventory control

Communication skills

Tools

IDS system

Job description

OVERVIEW

The Parts Consultant is responsible for providing support to the Parts Manager and parts staff. Responsibilities include providing customer service and ensuring the smooth operation of the parts department through receiving, stocking and distributing equipment and parts to other departments.

KEY TASKS

• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials and parts on racks, shelves, or in bins.
• Enter parts inventory information through use of IDS.
• Place price tags as appropriate on merchandise
• Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Place orders for special order parts as required
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned.

KEY RESULT AREAS

• Internal/external customer satisfaction
• Accurate paperwork and parts files
• Communicate effectively with internal and external customers about products
• Inventory maintenance
• Adequate inventory and turnaround time of ordering to ensure timely completion of service work
• Up-to-date catalogs and parts brochures

*MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.