Parts Consultant

MarineMax Brand; Jefferson Township (NJ); On-site; USD 26,000 - 38,000; Full time

Job summary

MarineMax Brand is seeking a Parts Consultant to support the Parts Manager and staff in a full-time role based in New Jersey. The position emphasizes superior customer service, accurate stocking, and efficient distribution of equipment and parts across departments.

Responsibilities include inventory control, vendor coordination, and maintaining an organized, clean Ships Store environment. The role requires teamwork and reliable communication with technicians and customers alike.

Qualifications

• Experience in customer-facing roles in retail or service environments.
• Ability to manage inventory and stock levels accurately.
• Knowledge of parts/products and ability to learn quickly.
• Strong communication and teamwork skills.

Responsibilities

• Serve internal or external customers in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials on racks, shelves, or in bins; maintain organization of the department.
• Enter parts inventory information through IDS to keep records up to date.
• Place price tags on merchandise and assist with special orders as needed.
• Maintain a clean and presentable Ships Store and parts department.

Skills

Customer service

Inventory management

Vendor relations

Product knowledge

Tools

IDS system

Job description

OVERVIEW

The Parts Consultant is responsible for providing support to the Parts Manager and parts staff. Responsibilities include providing superior customer service and ensuring the smooth operation of the parts department through receiving, stocking and distributing equipment and parts to other departments. The Parts Consultant is also responsible for the appearance of the Parts Department and Ship's Store.

KEY RESPONSIBILITIES

• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials and parts on racks, shelves, or in bins.
• Maintain a clean and professional store and parts department.
• Enter parts inventory information through use of IDS.
• Place price tags as appropriate on merchandise
• Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Special order merchandise as necessary while working with customer for best price
• Prepare special sales and clearance displays to move product
• Inform technicians and customers of arrival of special-order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned

PHYSICAL REQUIREMENTS

Physical requirements for a Parts Consultant are physically demanding, focusing on stamina, heavy lifting, and the ability to work in awkward, cramped positions. Key physical demands include:

• Lifting and Carrying: The ability to lift, push, pull, or carry heavy objects, often more than 50 pounds.
• Physical Stamina: Ability to stand and walk for long periods, sometimes up to several hours a day.
• Climbing and Balance: Ability to climb vertical ladders and navigate stairs
• Weather Conditions: Exposure to extreme weather conditions including heat and cold

KEY RESULT AREAS

• Customer satisfaction and enthusiasm
• Presentable and professional Ships Store
• Knowledge of products sold
• Ability to speak effectively with customers
• Accurate inventory maintenance
• Movement of products – no old merchandise in inventory
• Ability to work well with others
• Ability to work with minimum supervision
• Organized and presentable promotions

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.