Parts Consultant

MarineMax; Islamorada (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

MarineMax is seeking a Parts Consultant to support the Parts Manager and staff. You will handle customer service, stock, receive and distribute equipment and parts across the stores.

Responsibilities include cycle counts, IDS data entry, pricing, placing orders with vendors, reading schedules, and maintaining catalogs. You’ll build strong vendor relationships and ensure timely service work through accurate parts handling.

Qualifications

• Customer service experience in a parts or service environment.
• Experience with inventory management and cycle counts.
• Ability to read production, work orders, and shipping orders.
• Experience placing orders with vendors and manufacturers.

Responsibilities

• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials and parts on racks, shelves, or in bins.
• Enter parts inventory information through IDS.
• Place price tags as appropriate on merchandise
• Complete order forms and place orders with vendors and manufacturers as directed by Parts Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Place orders for special order parts as required
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned.

Skills

Customer service

Inventory control

Stocking & receiving

Cycle counts

Vendor communications

Tools

IDS inventory system

Pricing & tagging

Job description

OVERVIEW:

The Parts Consultant is responsible for providing support to the Parts Manager and parts staff. Responsibilities include providing customer service and ensuring the smooth operation of the parts department through receiving, stocking and distributing equipment and parts to other departments.

KEY TASKS:

• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials and parts on racks, shelves, or in bins.
• Enter parts inventory information through use of IDS.
• Place price tags as appropriate on merchandise
• Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Place orders for special order parts as required
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned.

KEY RESULT AREAS:

• Internal/external customer satisfaction
• Accurate paperwork and parts files
• Communicate effectively with internal and external customers about products
• Inventory maintenance
• Adequate inventory and turnaround time of ordering to ensure timely completion of service work
• Up-to‑d​ates catalogues and parts brochures