Parts Back Counter Specialist

Ballard-Truck-Center-; Manchester (NH); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

Flexible spending account

Short term disability

Long term disability

Life insurance

Paid time off

10 paid holidays

Company paid uniforms

Job summary

Ballard Truck Center in Manchester, NH is seeking a Parts Back Counter Representative to join our family-owned team. You will assist technicians and customers in selecting required parts, pull stock, process orders for daily shipment or pickup, and provide timely price quotes.

We value reliability, clear communication, and the ability to work both independently and as part of a team. Benefits include health and dental insurance, 401(k), paid time off, and other competitive perks.

Qualifications

• Prior parts lookup experience is required.
• Ability to read and comprehend instructions and information.
• Must have basic computer skills.
• Professional, neat appearance.
• Ability to work with the public and multiple customers.
• Able to work both independently and in a team.
• Must be able to lift 50 lbs or more.
• Dealership uniform provided and worn.

Responsibilities

• Assist technicians and customers in selecting required parts and suggest related items.
• Pull purchased parts from stock and check availability.
• Submit emergency orders if parts are not in stock.
• Answer phone calls with price quotes and information.
• Assist outside sales with orders and set up daily shipments or pickups.
• Notify customers about orders and restock cores promptly.
• Maintain friendly, professional service in person and over the phone.

Skills

Parts lookup

Reading & comprehension

Basic computer skills

Professional appearance

Customer interaction

Teamwork

Lift 50lbs

Uniforms

Job description

Ballard Truck Center in Manchester, NH is seeking a Parts Back Counter Representative to join our family-owned team. You will assist technicians and customers in selecting required parts, pull stock, process orders for daily shipment or pickup, and provide timely price quotes.

We value reliability, clear communication, and the ability to work both independently and as part of a team. Benefits include health and dental insurance, 401(k), paid time off, and other competitive perks.