Parts Back Counter Pro — Keep Technicians Moving

Jimmy Jazz; Oklahoma City (OK); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive Training Programs

Supportive and dynamic environment

Opportunities to work with industry-Le

Safety and quality focus

Job summary

Kraft Tank Corporation in Oklahoma City is seeking a Parts Back Counter Specialist to ensure technicians have the right parts at the right time. You will work with Service Advisors, Technicians, Vendors, and the Parts Department to source, stage, and manage parts for repair orders while providing exceptional internal customer service.

If you enjoy problem solving, thrive in a fast-paced environment, and take pride in supporting a productive service team, we'd love to hear from you.

Qualifications

• 1 year of experience in heavy-duty truck, trailer, or automotive parts preferred.
• Strong knowledge of trailer components, heavy-duty truck parts, or mechanical systems is a plus.
• Experience using inventory management systems, ERP software, or Microsoft Office applications preferred.
• Exceptional communication and interpersonal skills.

Responsibilities

• Keep the Shop Moving: Serve as the primary parts contact for Service Technicians.
• Identify and supply the correct parts for repair orders.
• Pull stocked parts efficiently to minimize technician downtime.
• Stage parts by repair order to keep work flowing through the shop.
• Source Parts Efficiently: Research and source non-stock parts through approved vendors.
• Obtain pricing and availability from multiple suppliers.
• Place purchase orders for special-order parts.
• Monitor outstanding parts orders until received.
• Communicate part delays or backorders immediately.
• Assist Service Advisors in building complete and accurate parts estimates.
• Review technician recommendations to ensure all required parts are included.
• Verify correct pricing, quantities, and part numbers before estimates are finalized.
• Recommend related components, replacement parts, or repair kits when appropriate.

Skills

Heavy-duty truck parts knowledge

Parts sourcing

Job description

Kraft Tank Corporation in Oklahoma City is seeking a Parts Back Counter Specialist to ensure technicians have the right parts at the right time. You will work with Service Advisors, Technicians, Vendors, and the Parts Department to source, stage, and manage parts for repair orders while providing exceptional internal customer service.

If you enjoy problem solving, thrive in a fast-paced environment, and take pride in supporting a productive service team, we'd love to hear from you.