Parts Counter Specialist – Fast-Paced Auto Service

HOLT Truck Centers; Tulsa (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

HOLT Truck Centers in Tulsa, OK is seeking a Back Parts Counter Sales Representative 1 to order, stage, inspect, and return parts for the Service Department. The role supports inventory functions and keeps the parts warehouse clean and efficient.

Responsibilities include ensuring parts availability, cross-referencing non-OEM parts, coordinating with vendors, processing credits, assisting will-call customers, and delivering parts to technicians.

Qualifications

• High school diploma or equivalent required.
• No experience required; up to two years of work-related experience preferred.
• Willing to be trained, to operate a conventional forklift required.

Responsibilities

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Ensures that appropriate parts are available and order as necessary for the service department
• Cross-references non-OEM parts needs to utilize existing inventory
• Utilizes network of vendors to procure parts, price compare, and determine best available lead-time. Maintain healthy vendor relationships ensuring prompt processing of invoices, credits, cores, and warranty parts
• Assists with maintaining parts inventory and cleanliness of warehouse
• Processes credits as needed
• Assists the parts counter and will call customers
• Delivers parts as needed to designated technician/bay
• Performs parts inventory functions up to, but not limited to; daily bin and cycle counts, putting up stock orders, receiving and acknowledging parts back orders, and pick/pack/shipment of all parts orders
• Assumes turn in after-hour call out rotation to assist customers in after hour call out needs; measured by adherence to set schedule and call out report provided to management by the answering service, and customer feedback
• Works beyond scheduled hours as required by workload and customers’ needs to include on call rotation where applicable
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs other duties assigned.

Skills

Customer service

Verbal communication

Written communication

Teamwork

Time management

Problem solving

Attention to detail

Safety procedures

Education

High school diploma or equivalent

Tools

Procede

Microsoft Office

Excel

Word

Job description

HOLT Truck Centers in Tulsa, OK is seeking a Back Parts Counter Sales Representative 1 to order, stage, inspect, and return parts for the Service Department. The role supports inventory functions and keeps the parts warehouse clean and efficient.

Responsibilities include ensuring parts availability, cross-referencing non-OEM parts, coordinating with vendors, processing credits, assisting will-call customers, and delivering parts to technicians.