Parts Associate

Love Energy Savings; Ferris (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Happy Trailers is a family-owned trailer parts retailer with locations in Texas and Oklahoma. We are seeking a parts associate to provide frontline customer service and help customers identify the right trailer components.

You will prepare purchase orders, receive parts, and manage inventory to keep the shop efficient. The role requires reliability, attention to detail, and the ability to lift up to 50 lbs.

Qualifications

• Experience in parts retail or customer service preferred.
• Familiarity with trailer components is a plus.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Provide frontline customer service.
• Help customers identify specific trailer components needed.
• Prepare purchase orders, receive parts.
• Inventory control, cycle counts.
• Parts picking for repair orders.
• Keep parts shop and accessory store clean and organized.
• Label, count, barcode, and shelf all parts upon arrival.

Skills

Customer service

Detail-oriented

Reliable

Ability to learn quickly

Education

High school diploma or equivalent

Job description

Happy Trailers is a family owned and operated business with 14 locations in Texas and Oklahoma. Our core values are Positively Happy, Uncommonly Honest, Extreme Customer Focus, Relentless Hustle and Professional Excellence and we take these seriously!

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Provide frontline customer service
• Help customers identify specific trailer components needed
• Prepare purchase orders, receive parts
• Inventory control, cycle counts
• Parts picking for repair orders
• Keep parts shop and accessory store clean and organized
• Label, count, barcode, and shelf all parts upon arrival

QUALIFICATIONS:

• Prior experience in parts retail, customer service, or a related role preferred
• Experience in trailers, truck beds, RV, automotive parts a plus
• Ability to learn technical knowledge quickly
• Reliable, organized, and detail-oriented work habits

STANDARD REQUIREMENTS:

• Product knowledge – familiarity with trailer mechanics, parts, and accessories
• Strong communication skills and a consultative sales approach
• Ability to lift up to 50 lbs. and stand for long periods of time
• High school diploma or equivalent; dealership or retail parts experience preferred