Trailer Parts Expert & Solutions Advisor

Nationwide Trailers; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Nationwide Trailers in Dallas is seeking a Parts Specialist to serve as the frontline of our parts retail experience. This role blends consultative selling with strong product knowledge to help customers identify the right parts, accessories, and supplies for their trailers or equipment.

You will handle counter sales, prepare quotes, process payments, and assist with service collaboration and merchandising in a fast-paced, customer-facing environment.

Qualifications

• Experience in parts retail or customer service preferred.
• Familiarity with RV, trailer, or heavy equipment parts is a plus.
• Ability to learn technical product knowledge quickly.
• Comfortable in a fast-paced, customer-facing environment.
• Reliable, organized, and detail-oriented.

Responsibilities

• Provide consultative, high-quality counter sales that help customers solve problems and complete projects correctly.
• Recommend related and companion products that improve outcomes and increase ticket value.
• Create accurate tickets, prepare quotes, process payments, and follow up on open orders.
• Support phone and walk-in customers with product identification and pricing.
• Maintain a professional, helpful presence at the parts counter.
• Pull and stage parts for service repair orders.
• Assist technicians with part identification and sourcing and communicate part availability and delays clearly to service personnel.

Skills

Customer service

Product knowledge

Communication skills

Detail oriented

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

Nationwide Trailers in Dallas is seeking a Parts Specialist to serve as the frontline of our parts retail experience. This role blends consultative selling with strong product knowledge to help customers identify the right parts, accessories, and supplies for their trailers or equipment.

You will handle counter sales, prepare quotes, process payments, and assist with service collaboration and merchandising in a fast-paced, customer-facing environment.